Mail Chimp Transitions Not Working

  • OSHGroup

    (@mcheich)


    9 years, 4 months ago

    Here is the scenario.

    My clients are already on a single MailChimp list, organized under a specific group.

    When they register as a free user for my site, I have it set up so they transition to a different group on the same list.

    When/if they upgrade their registration level, they transition to a different group on the same list.

    I am using the S2 Pro Panel [ Admin > S2 > API List Servers > Mail Chimp ] as follows:

    List IDs for free subscriber:
    xxxxxxxx::Products Used::Free Registrant

    List IDs for Level #1 Members:
    xxxxxxxx::Products Used::Beginner

    List IDs for Level #2 Members:
    xxxxxxxx::Products Used::Beginner Plus

    Etc..

    The problem is that instead of transitioning the client to a different group based on their new membership level registration, S2 via Mail Chimp is removing them from all groups completely.

    What am I doing wrong? Is it a mail chimp setting I have wrong or a S2member setting I have wrong.

    Clearly they are talking, because S2 is removing the group, but I need S2 to *change* the group.

    Thanks for any help.

    https://wordpress.org/plugins/s2member/

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