Customize Error

  • Resolved tw1st

    (@tw1st)


    9 years, 5 months ago

    I am getting an error when I try to hit the customize button.

    …..wp-admin/customize.php?theme=goran

    500 – Internal server error.
    There is a problem with the resource you are looking for, and it cannot be displayed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Rachel

    (@rachelmcr)

    9 years, 5 months ago

    Hi! A 500 internal server error doesn’t give too much information about what actually caused the problem — it’s a generic server error that could be related to an issue with your host or your WordPress configuration.

    Sometimes this error comes up when you reach your PHP memory limit. In that case, you can increase the memory allocated to PHP in WordPress: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    You can also check to see if this error always happens when you click on Customize. For example, does it happen with other themes? Does it happen if you disable all of your site’s plugins?

    Thread Starter tw1st

    (@tw1st)

    9 years, 5 months ago

    Thanks for the quick response. The weird part is that other themes come up on customize with with no issue even Edin.

    Thread Starter tw1st

    (@tw1st)

    9 years, 5 months ago

    I think I have found a workaround to my issue.

    Thanks for all your help

    Rachel

    (@rachelmcr)

    9 years, 5 months ago

    I’m glad you found a workaround. 🙂 If the issue does come back with the Goran theme, let me know and I’ll see if I can help figure out what’s going wrong there.

Viewing 4 replies - 1 through 4 (of 4 total)
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