Made any changes or added any plugins lately?
I downloaded a plugin disabling copying on the site, I have now disabled it but still no joy unfortunately
disabled all plugins still didn’t work, have reactivated most of them but still no mobile version
Looking at the <head> section it appears to be missing this tag:
<meta name="viewport" content="width=device-width, initial-scale=1.0">
That tag is in the default theme header.php file. Are you using a modified header.php file? Or maybe a plugin that’s modifying the meta tags?
hi DB I am really appreciative of your help with this as I am starting to tear my hear out, I have copied the header section from github you mention above and still no joy – could it be the google analytics that’s mucking it up as I have added that to the header.php
I am using a child theme
I am also using the Yoast WordPress SEO and I am now wondering if this is the issue…
I doubt it’s the Yoast plugin as that is pretty widely used and well supported. You mentioned that you’re using a child theme and have modified the header.php file. If I were troubleshooting this I’d probably do the following:
1. Activate the Hueman parent theme and see if that fixes the problem. If it does then I suspect there is a problem with your child theme header.php file.
2. If switching to the parent theme doesn’t fix the problem then I’d look at a plugin conflict. Disable all your plugins and see if that fixes the problem. If it does, then one of the plugins is most likely causing the issue. Re-enable the plugins one at a time and check the site after enabling each one to see which plugin is the problem.
3. If disabling all your plugins didn’t solve the problem then there may be something wrong with the parent theme. I’d deactivate all the plugins again, switch to a default theme (like Twenty Fourteen), delete and reinstall the Hueman parent theme, then activate the parent theme. Leave the plugins disabled. I’d make sure the parent theme works normally and then start troubleshooting from that point.
At lot of work and time-consuming, yes. But if you take a methodical approach, and change one thing at a time, you’ll eventually track it down.
