Audio plays, Video is black

Using WP Lightbox Ultimate 2.1.2

http://vandenberg-ornaments.com/about-jessie/ Audio plays, video is sometimes black/blank the whole time or sometimes starts out blank for 15, 20 seconds then starts playing. It is streaming from Amazon.

[wp_lightbox_embed_protected_s3_video name=”jessie.mp4″ bucket=”vandenberg” width=”842″  source=”http://vandenberg-ornaments.com/images/jessie.jpg” autoplay=”true” ]

https://wordpress.org/plugins/wp-lightbox-2/