Activate WP_DEBUG and let me know if you see a PHP error instead of a blank screen.
This might happen if your API info is incorrect and the site can’t connect to Infusionsoft. (Although I’ve tried to have things die more gracefully when that happens instead of a whitescreen, but the Infusionsoft API has a lot of “blow up on error” type code in it 🙂
Hey. Thanks for replying. I actually already posted my question on your support forums at http://www.paidmembershipspro.com/forums/topic/pmpro-infusionsoft-shows-blank-page/ and it’s being worked on. I didn’t get any conflicts showing when I used WP_DEBUG, but you guys logged into the back end of the site and determined that WooCommerce Infusionsoft was loading an older version of the SDK on init, which prevented PMPro Infusionsoft from loading the newer one. We disabled the WooCommerce Infusionsoft plugin while we try to find a workaround so both plugins will work.
I’m having the same problem.
I did Activate WP_DEBUG and I don’t see a PHP error instead of a blank screen. Also I don’t have WooCommence plugin.
Jason, your help on this is appreciated.
As a follow up, the OP here posted to our member forums and we helped them there. The issue seemed to be with another plugin loading an older version of the IS API. Here is what I wrote on our member forums:
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I’m not sure, but I think the newer version of the ISDK that we bundle might be compatible with the old one. So you can copy the isdk.php bundled with PMPro Infusionsoft into the /woocommerce_infusionsoft/isdk.php file.
Here’s the raw PHP for the version of the ISDK we are using:
https://raw.githubusercontent.com/strangerstudios/pmpro-infusionsoft/master/includes/isdk.php
It looks like the WooCommerce Infusionsoft code isn’t checking if the SDK exists first before including it, so maybe you can instead edit the isdk.php bundled with that plugin to this:
require_once(‘/../pmpro-infusionsoft/includes/isdk.php’);
This should make sure the isdk only gets loaded once.
I dont have wooCommence installed and activated. I check all teh Infusionsoft plugin’s to see if there was any isdk files and replaced them with the new one and still nothing.
Can I get anyones help on the problem with PMPro Infusionsoft plugin.
Im getting a blank screen on the settings page within the plugin. Above is the last communication I had with Jason. Maybe someone can take over from there and help me out. Would really appreciate it. It is urgent!!
Still need help!!! After two week no one has managed to get back with me. Really need help on the matter as per above
