• I bought the pro version and after the install & test, the config page do not display under Chrome (last version). There some conflicts with my template in frontend also, the devteam said I had to check this with someone else. Ok… I began to realize that I had made the wrong choice. I asked to be refund : no answer.

    After all, as the dev said on their forum for someone else who had problem with date & hour formats :
    “I am sorry to say, We do not have a refund policy.”.
    Seriously, are you a professional ? Take the money and run ?
    What a policy !

    I can understand a plugin have some problems, especially when it’s almost a new one. But you can’t be considered as a beta-tester for 59+29 $ ! And when customer want to be refunded because you make them wasting their time & money, the least you can do, is to refund them by return of mail.

    For the moment, I’m just trying to complete the install (an addon I bought is missing, translation not available) to see if I can use the plugin daily or if I need to find something else to work.

    To be honest : the dev team seems to be available and ready to help by mail & forums. But what a waste of time !

    Advise : Try another plugin !

Viewing 1 replies (of 1 total)
  • Plugin Author Tareq Hasan

    (@tareq1988)

    Hello

    Apology from me if you felt that you are ignored. We said there is a conflict and we pointed you where. If you still having the problem, you could ping us without hesitating.

    Everyone has different pricing policy, we have ours. I don’t want to comment why.

    Please open a support topic in our support forum and we will love to fix that.

    Thanks.

Viewing 1 replies (of 1 total)
  • The topic ‘Beware : they don't want to refund in case of problem !’ is closed to new replies.