check payment method reduces event availability twice

  • Resolved Robert Trevellyan

    (@trevellyan)


    9 years, 6 months ago

    I set up a test site with a default install of WordPress 4.0 and no plugins except OT-CE and WooCommerce.

    I placed two test orders using the Check payment method, because it requires no external integration. Each time, the number of available places at the event was immediately reduced by the number of seats in the order. Then, when I marked the order complete in the WooCommerce order history, to simulate receiving the customer’s check, the number of seats was reduced again, by the same amount.

    This error doesn’t affect any reports, only the number of available places displayed for the event.

    https://wordpress.org/plugins/opentickets-community-edition/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Robert Trevellyan

    (@trevellyan)

    9 years, 6 months ago

    This payment method also suffers from the issue that was reported with BACS, i.e. the customer can view and print their tickets immediately after placing an order, regardless of whether payment has been received.

    Plugin Author loushou

    (@loushou)

    9 years, 6 months ago

    Hey Robert. Thanks for reporting this. It does sound like a bug. I will do some more investigation into this and get back to you on it.

    Thanks again,
    Loushou

    Plugin Author loushou

    (@loushou)

    9 years, 6 months ago

    Hey Robert. I was able to see the ‘double reduction’ issue you reported in my environment. A patch has been grouped in the latest release, 1.5.2, to repair that issue.

    As for the ‘Check’ payment type having the same issue as the ‘BACS’ payment type, I was not able to reproduce that. It is possible that I may not be using the same payment method though. I was looking through the core payment methods that come with WooCommerce, and I don’t see one named ‘Check’. Because of this, I thought you may be referring to the ‘Cheque’ payment type. My testing used Cheque. If this is not the payment type you were using, then let me know the official name of the payment plugin you are using from the WooCommerce website, and I will see if I can test with that instead.

    Your report of this payment method problem did however lead to finding another location where the ticket link was available before it should be, the My Account page. I added a patch preventing that link from appearing on non-completed orders also.

    Let me know if this patch solves your issues, and again thanks for reporting them!

    Loushou

    Thread Starter Robert Trevellyan

    (@trevellyan)

    9 years, 6 months ago

    Yes, the payment method in question is Cheque, not Check, my mistake.

    I just tried version 1.5.2 in my sandbox and both issues I reported appear to have been resolved.

    Thanks for the quick fix. I’m very optimistic about OT-CE.

    Plugin Author loushou

    (@loushou)

    9 years, 6 months ago

    Awesome! Glad to hear it, and glad I could help!

    Loushou

Viewing 5 replies - 1 through 5 (of 5 total)
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