Updated to 4.0 and now cannot access WP login

  • wrw51

    (@wrw51)


    9 years, 7 months ago

    I just updated about-geocaching.com and it took about 1/2 hour last evening for me to be able to access the actual site after the update.

    However, after seeing the site reappear, and after trying everything I could think of, I still cannot access the login to make changes to my site. All I get after clicking the login button is a white screen.

    I have refreshed and cleared caches repeatedly, to no effect.

    Can someone point me in the right direction to resolve this? I have other sites, but I sure won’t update WP until I get this resolved.

    Thanks,.

Viewing 4 replies - 1 through 4 (of 4 total)
  • themattsparks

    (@themattsparks)

    9 years, 7 months ago

    Give this a look and see if it helps:

    http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/

    vrocks

    (@vrocks)

    9 years, 7 months ago

    In the websites main directory locate the file wp-config.php and edit the line that references WP_DEBUG and change FALSE to TRUE.

    You should see errors that will give you more clues.

    Thread Starter wrw51

    (@wrw51)

    9 years, 7 months ago

    Disabled all plugins, no change. Disabled theme, no change. I cannot log in, and once through the password phase only get a white screen.

    While I appreciate there are fixes, that an upgrade to WordPress caused this, and now I have to jump through unfamiliar hoops to try and fix this update caused problem is both time consuming and disappointing.

    I cannot locate the file wp-config.php and wonder if you could advise in what directory I should find it and I’ll try that?

    Thanks,

    B.

    Thread Starter wrw51

    (@wrw51)

    9 years, 7 months ago

    Found it.

    Now, does anyone know what this means and what I do about it?

    Fatal error: Class ‘WP_Session_Tokens’ not found in /xxx/xxx/public_html/about-geocaching.com/wp-includes/pluggable.php on line 879

    I replaced the home and user directory info with xxx’s, in case you are wondering why they are there.

    Thanks,

    Bill

Viewing 4 replies - 1 through 4 (of 4 total)
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