No support at least in the free version
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The plugin changes so much things in your website so when things don’t go smoothly and all of a sudden you get an error, don’t expect them to respond.
Maybe if you pay some money they will but otherwise, don’t expect support in the free version.
See for yourself:
http://wordpress.org/support/topic/error-for-duplicate-entries-in-wp_domain_mapping_logins
http://wordpress.org/support/topic/error-for-duplicate-entries-in-wp_domain_mapping_logins-2
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