Support » Plugin: Contact Form Clean and Simple » Mobile not sending form

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  • Hi,

    I have the same issue running the plugin in touch-device. The contact form doesn’t submit. Tested in iPad, samsung tab and iPhone.
    Please help.

    release 4.3.4

    The contact formn should work fine on a mobile in fact I have just tested the contact form on my site on my mobile http://www.megnicholas.co.uk/contact-me/ and all worked fine.

    For a start I would advise updating the plugin to the latest (4.4.1).

    It could be that there is some scripting in one of your other plugins or theme that is conflicting with the contact form’s scripts.

    First I would turn off ‘Use client side validation (AJAX) :’ on the form’s setting screen. This will in-effect turn off scripts used by the form.

    If that doesn’t solve the problem then disable all your plugins and revert to the default 2014 WP theme, then add everything back one by one testing has you go.

    Hi,

    Thanks for the answer.
    Turning off the Ajax validation did resolve the issue on mobile.
    I will update the plugin to see if that resolve my issue for the Ajax.

    Thanks again 🙂

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