Support » Plugin: Groundhogg — Marketing Automation & CRM for WordPress » 20190810 Configuring Groundhogg as Ticket System

  • Resolved jaykaybee

    (@jaykaybee)


    I am wondering if Groundhogg can be configured as a ticket system without external integrations

    The general idea would be to use a form to collect a support request from a user, then store the contents of that form in fields that persist in the user’s record (ie don’t get overwritten by next form submission).

    I’ve seen a tutorial on how to do this with ActiveCampaign, but not without a Zapier integration if you want to allow users to submit multiple forms as tickets simultaneously.

    I realize there are ticket systems that could be integrated but hoping to reduce interfaces and the overall technical debt of integration.

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