Moderator
James Huff
(@macmanx)
Volunteer Moderator
This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Nineteen theme. If the problem goes away, enable them one by one to identify the source of the problem.
If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.
Ok,
The results are that I installed 2011 on a separate site…the editor worked fine there…
I installed Health check on the main production site, disabled all plugins, switched to the 2019 theme and had the same editor issue…as before…
So now I am stumped…?..this is not a theme problem…
Is there a Database setting (Rich Text) that I can set … I have full access to sql to make changes…any other recommendations?
This is in my wp-options table for the health check as an fyi..?..
a:2:{i:0;s:7:”warning”;s:7:”warning”;a:1:{s:6:”backup”;s:4:”seen”;}}
We are back in business, thanks James for your advice and time…
What I did for the site that dates to 2012…
Edited out old wp-options from the database, especially for decommisioned plugins.
Reviewed edited the wp-config.php – compared to a good working site
Did not seem to immediately help
Adusted the .htaccess – compared to a working site…
Did not immediately help
There was an old .htaccess in includes that was also edited
Did not immediately help
What finally seemed to work – Included the above in case the below was just effect…
Enabled the visual editor from edit my profile.
Went to posts and selected one a post was ~ 2 weeks old…prior to the upgrade
The post came in and the tiny-mce buttons were realized.
Then tried a new post and Voila
Hoping that someone can use this info..?..thanks again for support
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Ah, interesting, that sounds like caching then. If anyone else runs into that, find out if you are you using any sort of caching plugin, or see a “Clear/Purge Cache” button in your Dashboard or admin bar. If so, please try clearing the cache.