editor troubles…

  • mojoke

    (@mojoke)


    9 years, 9 months ago

    HI, I am using TinyMCE Advanced, on a 12 page site, and have a single user (Editor role) who has lost the ability to edit a single (and the most important, wouldn’t you know it!) page…

    I could probably cut and paste the content to a new page, delete the old one and rename the new page, but I would ideally like to know why this has happened please!?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 9 months ago

    Does TinyMCE work properly if you disable the TinyMCE Advanced plugin?

    Thread Starter mojoke

    (@mojoke)

    9 years, 9 months ago

    Thanks for your reply, that is really difficult to test, as it is one user/one page, and I’d need to coordinate with him to make sure it was tested properly…

    For the time being I have done as I described above… a workaround I know, and I fear this will happen again, but at least he is able to get on with his work!

    I did have the almost identical issue with another one user/one page on a previous WP site which had been set up in an almost identical way with the same plugins but older versions, but I put that one down to a wetware issue. This maybe demonstrates it was more than that…

    Thank you for your help in the meantime, and I will test as you suggest before taking further steps!

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 9 months ago

    Excellent, it’s probably a conflict with the plugin, so please do let us know how the test goes.

    Thread Starter mojoke

    (@mojoke)

    9 years, 7 months ago

    Hi again, my errant user is now having problems with the re-created page 🙁 All other pages work perfectly, just one single page where neither the editor or the content load at all (“Word count 0” at the bottom of the edit window), either in visual or text view.

    I turned off tinyMCE Advanced, and it didn’t change a thing. I created another temporary user for him to try, and this did the same thing.

    Today I logged on with his credentials myself, and the same problem is occurring for me. Also if I now log in as the new temporary user since he tested it, this is now also broken for me too, though if I log back in as myself, all is fine (and I left the page in editor with his user when I logged out and then back in as me, and WP gave me the usual “page being edited by other user” dialogue, so WP clearly thinks the editor is working)..

    the other plugins running are:

    Background Updates for Major Releases
    Masterblogster Scroll Top and Bottom
    Private Only
    Quick Chat
    WordPress Backup to Dropbox
    WP-Activity
    WP-UserOnline

    Deactivating all of them has no effect, where do I go next?

    Many thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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