Title: 2-step Authenticator Issues
Last modified: December 14, 2020

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# 2-step Authenticator Issues

 *  Resolved [antidote24](https://wordpress.org/support/users/antidote24/)
 * (@antidote24)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/2-step-authenticator-issues/)
 * I recently updated my phone. My Google Authenticator app on that phone was erased.
   I use to log into my page through wp-admin.php and I’m not able to log in now.
   Thank you for your help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F2-step-authenticator-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * (@iandunn)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/2-step-authenticator-issues/#post-13788179)
 * Hi, you’ll need to check the documentation for the plugin that you’re using for
   2-factor authenticator; this forum is just for WordPress itself.
 * That’s a common problem, though, so their docs should have a solution. If not,
   you can contact them through their support forum.

Viewing 1 replies (of 1 total)

The topic ‘2-step Authenticator Issues’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/2-step-authenticator-issues/#post-13788179)
 * Status: resolved

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