2 Sites OK, 3rd Site Crashes

  • Resolved Randy King

    (@randyking)


    1 year, 5 months ago

    I installed this on 2 sites and all is well. When I install it on a 3rd site, I get a white screen of death with the message “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    And, of course, there are NO instructions that get sent to the site admin. I have to fix by FTP into the plugins directory and deleting it. Tried twice, same result.

    • This topic was modified 1 year, 5 months ago by Randy King.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nawawi Jamili

    (@nawawijamili)

    1 year, 5 months ago

    Hi there,

    Probably it’s caused by out-of-memory errors “Memory Exhausted”. Please enable WordPress debugging by inserting this code in wp-config.php

    
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

    It will log all errors, notices, and warnings to a file called debug.log in the wp-content directory.

    Thanks.

    Plugin Author Nawawi Jamili

    (@nawawijamili)

    1 year, 5 months ago

    Hi,

    I’m marking this thread as resolved. Feel free to open a new topic if you have further questions.

    Thanks.

    Thread Starter Randy King

    (@randyking)

    1 year, 5 months ago

    Whoops, I did not see this response until I got the notice that you were closing the thread. My apologies, I’m going to try the DEBUG option and let you know.

Viewing 3 replies - 1 through 3 (of 3 total)
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