2 New WC + Square Issues
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I have successfully used WC and Square on several sites over the past few years and all plugins have worked just fine. Today I was finalizing a new WC store and encountered 2 issues that I can’t solve. (I didn’t include a site link because you can’t see these issues from the front.)
Note: I did just move this site to a new hosting provider (tip: don’t use GoDaddy to host your WP site), but I also moved another site at the same time and it’s still working perfectly…???
1. I’m getting a persistent error banner: Heads up! There may be a problem with your connection to Square. In order to continue accepting payments, please disconnect and re-connect your site.
I have disconnected and reconnected at least 15 or 20 times and the error never goes away. I have checked all my settings. There are no unchecked plugins that I have on that site but not on the other (the one that’s working). I’ve even managed to put 2 test orders through and they processed correctly (although they did not show up in my Square account). Suggestions on what I should check next?
2. There is no “dashboard” listed under WooCommerce in the WP menu. Instead, it says “home”. When I click on ‘home’, I get this annoying setup wizard popup that I cannot get rid of. No matter how many times I click through it or X it out, it’s back when I return to ‘home’. I’ve looked and I have all the same versions of plugins and WP and php on this site, but WC is behaving differently. I’ve also re-saved my permalinks several times, just in case the hosting move is the issue. No joy. 🙁 Any suggestions?
Thank you.
V
P.S. WC folks, if you’re watching: please do something about your support form that lets us get all the way through typing out our issue and submitting, only to blink away with a note that you no longer offer support for free. It would be nice to know that *before* filling out a support ticket.
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