Support » Plugin: Salon booking system » 2 bugs / new User

  • geraldino

    (@geraldino)


    Hi there,

    your plugin looks good at first sight and i’m making test for sending you possible users in my community.

    But i just start testing it today not even with calendars and complicated options like sms etc.
    And i have severals bugs i would like to ask you about to know if i can recommand your product to customers (or need to find another tool, i don’t care about the price i want just something working well on wordpress) :

    – Field phone bugging when required in options with message like “don’t leave it empty…” even with correct phone number

    – Nothing showing in client account on website = no reservations … : and no guest order allowed in settings / and reservation correctly appear in back end ; so i don’t understand why the client when logged in have nothing showing in their account in booking history

    Then i get 1 entrie in “next booking” in account page client : when i tried to book something when logged in as a user, but nothing in “booking history” ..

    Also when booking made email are working but displaying wp-admin link wich not lead to salon booking page but sen user to woocommerce account ? so it’s a lot confusing again for clients, it should redirect in client account page defined in settings i think

    You can test it on your side (here is the account page for client : https://histoire3s.com/salon-booking-compte-client/ ) , i spend hours on this without results and reseting settings / also everything is fresh on this wordpress test installation so that’s why i try this last ask because most of your platform is clever and quite intuitive so i hope it can fit for people having a salon 🙂

    Then there are severals problems with translations in email in english and with confirmation text at the end of booking text appear in english sometimes (most of it is ok in french but it’s half job done..)

    I don’t know how proffesionals can use that but it’s a bit confusing for client to get :

    enter discount code
    terms and conditions

    and all this not translated :

    You will receive a booking confirmation by email.If you do not receive an email in 5 minutes, check your Junk Mail or Spam Folder. If you need to change your reservation, please call 00391122334455 or send an e-mail to

    I would also recommand you ad (or delete here) a step to skip this useless page and so the thank you page we can choose in settings appear instead .

    And make texte translatable in plugin backend, at least email content, like :

    please take note of the details of your reservation at
    customer notes
    manage account
    ad to “calendar name”

    Thanks for your time 🙂 🙂

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author salonbooking

    (@wordpresschef)

    Hi,

    as a community support forum you should create a single thread for each of the issues you need support as the answer we’ll provide will be able for other users of the plugin that are experiencing the same issues.

    Thank you.

Viewing 1 replies (of 1 total)
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