Title: 2.3 fail Last modified: March 5, 2020 --- # 2.3 fail * Resolved [qolqa](https://wordpress.org/support/users/qolqa/) * (@qolqa) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/) * I don’t get any connection error, but it doesn’t write in the Sheets. This update does not work. Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/2-3-fail/page/2/?output_format=md) [→](https://wordpress.org/support/topic/2-3-fail/page/2/?output_format=md) * Plugin Author [Alex Agranov](https://wordpress.org/support/users/alexagr/) * (@alexagr) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513247) * You seem to have upgraded from earlier version, right? Did you generate your own OAuth2 credentials? Did you “connect” plugin to Sheets? What error do you see in Debug Log? * Thread Starter [qolqa](https://wordpress.org/support/users/qolqa/) * (@qolqa) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513336) * There is no error message, but it is not connecting with my previous tables, the previous version worked correctly. I followed the instructions and nothing, does not connect. * Thread Starter [qolqa](https://wordpress.org/support/users/qolqa/) * (@qolqa) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513339) * Did you generate your own OAuth2 credentials? Yes Did you “connect” plugin to Sheets? Yes * Thread Starter [qolqa](https://wordpress.org/support/users/qolqa/) * (@qolqa) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513346) * 2 Marzo 2020 06:01:50 PHP 7.0.15Array ( [id] => 28775 [date] => 2 Marzo 2020 06:01:50 [nombre] => Sheyla [apellido] => Pariona Martínez [correo-electrnico] => [sheylapariona5@gmail.com](https://wordpress.org/support/topic/2-3-fail/sheylapariona5@gmail.com?output_format=md)[ celular] => 915373708 [acepto] => 1 [ERROR_MSG] => Plugin is not connected to Google Sheets [TRACE_STK] => #0 /hermes/bosnacweb01/bosnacweb01as/b250/ywh.ppivotp/ pivotpointperu/wp-content/plugins/cf-google-sheets/lib/google-sheets.php(62): cfgooglesheet->refreshToken() #1 /hermes/bosnacweb01/bosnacweb01as/b250/ywh.ppivotp/ pivotpointperu/wp-content/plugins/cf-google-sheets/includes/class-cfgs-service. php(109): cfgooglesheet->add_row(Array, NULL, ‘Estilismo Nueva’, true) #2 /hermes/ bosnacweb01/bosnacweb01as/b250/ywh.ppivotp/pivotpointperu/wp-content/plugins/ caldera-forms/classes/core.php(3434): Cfgs_Connector_Service->cfgs_publish(Array, Array, ‘_cf_process_5e5…’) #3 /hermes/bosnacweb01/bosnacweb01as/b250/ywh.ppivotp/ pivotpointperu/wp-content/plugins/caldera-forms/classes/core.php(5212): Caldera_Forms:: process_submission() #4 /hermes/bosnacweb01/bosnacweb01as/b250/ywh.ppivotp/pivotpointperu/ wp-content/plugins/caldera-forms/classes/core.php(3830): Caldera_Forms::process_form_via_post()# 5 /hermes/bosnacweb01/bosnacweb01as/b250/ywh.ppivotp/pivotpointperu/wp-includes/ class-wp-hook.php(288): Caldera_Forms->cf_init_system(”) #6 /hermes/bosnacweb01/ bosnacweb01as/b250/ywh.ppivotp/pivotpointperu/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #7 /hermes/bosnacweb01/bosnacweb01as/b250/ ywh.ppivotp/pivotpointperu/wp-includes/plugin.php(478): WP_Hook->do_action(Array)# 8 /hermes/bosnacweb01/bosnacweb01as/b250/ywh.ppivotp/pivotpointperu/wp-settings. php(545): do_action(‘wp_loaded’) #9 /hermes/bosnacweb01/bosnacweb01as/b250/ywh. ppivotp/pivotpointperu/wp-config.php(89): require_once(‘/hermes/bosnacw…’) #10/ hermes/bosnacweb01/bosnacweb01as/b250/ywh.ppivotp/pivotpointperu/wp-load.php( 37): require_once(‘/hermes/bosnacw…’) #11 /hermes/bosnacweb01/bosnacweb01as/b250/ ywh.ppivotp/pivotpointperu/wp-blog-header.php(13): require_once(‘/hermes/bosnacw…’)# 12 /hermes/bosnacweb01/bosnacweb01as/b250/ywh.ppivotp/pivotpointperu/index.php( 17): require(‘/hermes/bosnacw…’) #13 {main} ) * Plugin Author [Alex Agranov](https://wordpress.org/support/users/alexagr/) * (@alexagr) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513349) * You should be seeing errors – either in Debug Log in main WordPress log file * Thread Starter [qolqa](https://wordpress.org/support/users/qolqa/) * (@qolqa) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513352) * Enter your OAuth2 “Client ID” and “Secret”. Click “Get Code” to retrieve your access code. Paste the code in “Access Code” textbox. Click “Save”. * For detailed instructions on how to obtain OAuth2 credentials refer here. * Google OAuth2 Client ID : 335349646-bvjd1n6ftb6o22pbh5957r6cel858ks1.apps.googleusercontent. com Google OAuth2 Secret : Hidden Google Access Code : Get Code Connection Status: CONNECTED * Debug Log View * Plugin Author [Alex Agranov](https://wordpress.org/support/users/alexagr/) * (@alexagr) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513356) * According to the log you didn’t connect plugin to Sheets. You need to Get Code, enter it and press Save. After that connection status should change to CONNECTED. * Plugin Author [Alex Agranov](https://wordpress.org/support/users/alexagr/) * (@alexagr) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513367) * If it still doesn’t work for you, try to uninstall plugin and install it again. Then activate it as per instructions. * Thread Starter [qolqa](https://wordpress.org/support/users/qolqa/) * (@qolqa) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513925) * the settings say CONNECTED, but DO NOT WANT TO CONNECT. i uninstall plugin and install it again but it is same. * Thread Starter [qolqa](https://wordpress.org/support/users/qolqa/) * (@qolqa) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513926) * Google OAuth2 Client ID : 335349646-bvjd1n6ftb6o22pbh5957r6cel858ks1.apps.googleusercontent. com Google OAuth2 Secret : Hidden Google Access Code : Get Code Connection Status: CONNECTED * Plugin Author [Alex Agranov](https://wordpress.org/support/users/alexagr/) * (@alexagr) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513939) * Did you click Get Code, entered new Auth Code and clicked Save? * Thread Starter [qolqa](https://wordpress.org/support/users/qolqa/) * (@qolqa) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12513994) * “Did you click Get Code, entered new Auth Code and clicked Save?” * yes * Thread Starter [qolqa](https://wordpress.org/support/users/qolqa/) * (@qolqa) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12514011) * The previous version worked very well. I have 15 forms and every day there were 20 contacts. 2 days ago I updated the plugin and now the connection with Google Sheets is no longer useful. I follow the instructions to the letter and NOTHING. I get connected, but the reality is that the form no longer connects with Google. * Plugin Author [Alex Agranov](https://wordpress.org/support/users/alexagr/) * (@alexagr) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12514035) * That’s super weird. I can’t spot the problem in the source code. And it’s working just fine on my side… * If you know PHP a little bit – here is the essence of your problem. ccording to the error you sent, gs_token_v4 option in your setup is empty. See method refreshToken() in [http://plugins.svn.wordpress.org/cf-google-sheets/tags/2.3/lib/google-sheets.php](http://plugins.svn.wordpress.org/cf-google-sheets/tags/2.3/lib/google-sheets.php) * It is supposed to contain authentication token received from Google Sheets API as part of original authentication – done in auth() method. * Try to add some debugging data to the plugin code. And check the main WordPress log file – maybe you’ll see some clue there. * Thread Starter [qolqa](https://wordpress.org/support/users/qolqa/) * (@qolqa) * [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/#post-12514056) * Mr. I am not a programmer. I would appreciate if you can give me the download of the previous version without the Auth Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/2-3-fail/page/2/?output_format=md) [→](https://wordpress.org/support/topic/2-3-fail/page/2/?output_format=md) The topic ‘2.3 fail’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/cf-google-sheets_e1e4da.svg) * [Google Sheets Integration for Caldera Forms](https://wordpress.org/plugins/cf-google-sheets/) * [Frequently Asked Questions](https://wordpress.org/plugins/cf-google-sheets/#faq) * [Support Threads](https://wordpress.org/support/plugin/cf-google-sheets/) * [Active Topics](https://wordpress.org/support/plugin/cf-google-sheets/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cf-google-sheets/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cf-google-sheets/reviews/) * 21 replies * 3 participants * Last reply from: [intmarine](https://wordpress.org/support/users/intmarine/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/2-3-fail/page/2/#post-12520190) * Status: resolved