2.0 reconnect not working

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  • tamarazuk

    (@tamarazuk)

    3 years, 8 months ago

    Hey ,

    Thanks for writing to us about our plugin! I apologize for the delay in getting back to you. I’m sorry to hear that the Facebook connection isn’t working as expected.

    We are working closely with the Facebook team who is working tirelessly to identify the cause of these general errors. I’ll be sure to update you once we hear any news from their team regarding fixes to this issue.

    In the meantime, would you please reach out to our support team through our site sharing the email address you use for your Facebook account so the Facebook team can take a look at the logs and determine why your attempts to connect are failing?

    Thanks,
    Tamara

    tamarazuk

    (@tamarazuk)

    3 years, 8 months ago

    Hey @10bradders10,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Tamara 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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