Title: 2.0.4 version Last modified: April 10, 2018 --- # 2.0.4 version * [mannjagu](https://wordpress.org/support/users/mannjagu/) * (@mannjagu) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/) * its been stuck on Get Upgrades Packages.. for 1 hour now? * My site was working fine all of a sudden get message on dashboard to upgrade, please help. * You have installed 2.0.4 version. Your latest DB version is empty. Before the click to “Run” button make sure that did the following: * Create full site’s backup. Set maintenance mode (if you need) You have nice Internet connection After the click to “Run” button, the update process will be started. All information will be displayed in “Upgrade Log” field. * If the update was successful, you will see a corresponding message. Otherwise, contact technical support if the update failed. * Upgrade Log Upgrade Process Started… Get Upgrades Packages… Viewing 13 replies - 1 through 13 (of 13 total) * [GrueneRaider](https://wordpress.org/support/users/grueneraider/) * (@grueneraider) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10166101) * 2.0.4 is stinkin mess. * Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/) * (@ultimatemember) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10166111) * Hi, * Sorry for the issues. Can you please contact us via our site: [https://ultimatemember.com/contact/sales/](https://ultimatemember.com/contact/sales/) so we can add this to our helpdesk system and look into this for you. * thanks * [S o f t f u l l y](https://wordpress.org/support/users/softfully/) * (@softfully) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10166230) * Same problem i have as above * [wgicreative](https://wordpress.org/support/users/wgicreative/) * (@wgicreative) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10166373) * I have the same issues on my end. * [wgicreative](https://wordpress.org/support/users/wgicreative/) * (@wgicreative) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10166416) * The update broke all the other plugins on my site * [fidoboy](https://wordpress.org/support/users/fidoboy/) * (@fidoboy) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10166422) * Same here, the upgrade process stuck at this point… * Plugin Support [calumallison](https://wordpress.org/support/users/calumallison/) * (@calumallison) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10166442) * Hi, * Sorry for the issues. Can you please contact us via our site: [https://ultimatemember.com/contact/sales/](https://ultimatemember.com/contact/sales/) so we can add this to our helpdesk system and help you with these issues. * Thanks * [fidoboy](https://wordpress.org/support/users/fidoboy/) * (@fidoboy) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10166482) * How? Can’t see any way to create a ticket there… * [Jacob Hill](https://wordpress.org/support/users/tekfused/) * (@tekfused) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10166569) * Deactivate all of the UM 1.x extensions, and then run the UM 2.0 upgrade. It should run after that. You may have to manually install the 2.0 extensions. Can’t remember where they are located. * Plugin Support [calumallison](https://wordpress.org/support/users/calumallison/) * (@calumallison) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10166678) * Click the text that says, I have read the pre-purchase questions and want to ask a question and you will see the form. * [@tekfused](https://wordpress.org/support/users/tekfused/) is correct. Pre 2.0 extensions are preventing the upgrade process from completing. * We’re putting together some documentation on this as we speak. * Thread Starter [mannjagu](https://wordpress.org/support/users/mannjagu/) * (@mannjagu) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10167147) * Currently i have used my backup and resorted it. Can you let me know when issue gets resolve so that i can upgrade to new version. * Thanks * [S o f t f u l l y](https://wordpress.org/support/users/softfully/) * (@softfully) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10171105) * Now it works… * [S o f t f u l l y](https://wordpress.org/support/users/softfully/) * (@softfully) * [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10171744) * We like this new version and works perfect. Thank you. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘2.0.4 version’ is closed to new replies. * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947) * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/) * 13 replies * 8 participants * Last reply from: [S o f t f u l l y](https://wordpress.org/support/users/softfully/) * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/2-0-4-version/#post-10171744) * Status: not resolved