Support » Plugin: Product Gallery Slider for WooCommerce » 1st Image Lightbox

1st Image Lightbox

  • Resolved moxieservices

    (@moxieservices)


    6 months, 3 weeks ago

    Hi,

    I am having trouble with the lightbox for the first image. When you select the first image, it opens up the lightbox which is great. But when I try to go to next or previous image in the lightbox, it just shows the same image. It doesn’t go to the other images in the gallery. However, if I select any other image than the first image, it scrolls through the lightbox just fine.

    Please can you help?

    Thanks

    Moxie

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter moxieservices

    (@moxieservices)

    6 months, 3 weeks ago

    Just to add:

    WordPress: 6.2

    Woo: 7.5.0

    Product Gallery Slider for WooCommerce: 2.2.8

    Plugin Author Niloy

    (@im_niloy)

    6 months, 3 weeks ago

    Hello

    Which theme you are using on your website?

    Thread Starter moxieservices

    (@moxieservices)

    6 months, 3 weeks ago

    Bridge theme

    Plugin Author Niloy

    (@im_niloy)

    6 months, 3 weeks ago

    We don’t find an issue with this environment
    WordPress: 6.2
    Woo: 7.5.0
    Product Gallery Slider for WooCommerce: 2.2.8

    There may be a compatibility issue with the theme. To confirm this, kindly send the theme zip file to the following email address: support@codeixer.com

    Thread Starter moxieservices

    (@moxieservices)

    6 months, 2 weeks ago

    Thank you. I have just sent the email.

    Looking forward to hearing back from you.

    Thread Starter moxieservices

    (@moxieservices)

    6 months, 1 week ago

    Hello,

    I sent the email a week ago as requested but haven’t received a response.

    Thanks

    Plugin Author Niloy

    (@im_niloy)

    6 months, 1 week ago

    Hi,
    Use this code snippet on your child theme to resolve the lightbox problem.

    function cix_wpgs_deregister_script() {
	if ( is_product() ) {
		wp_deregister_script( 'prettyphoto' );
	}

}
add_action( 'wp_enqueue_scripts', 'cix_wpgs_deregister_script', 100 );
    Thread Starter moxieservices

    (@moxieservices)

    6 months, 1 week ago

    Yes this worked perfectly!

    Thank you 🙂

Viewing 8 replies - 1 through 8 (of 8 total)
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