Getting a 404 error. Am I storing the CSV file in the wrong place?

  • dumbitdown

    (@dumbitdown)


    9 years, 9 months ago

    Hi,

    Sorry, I am new to WordPress. I placed a test CSV file into the media section of WordPress, made sure the plugin was active, and then copied the code given in the installation instructions (csv src=http…..).

    I took the http file url that WordPress generated for me on the CSV media page, on the right hand side. I pasted it over the example address. The url I used looks roughly like this:

    “[csv src=http://fakecompany.com/wp-content/uploads/2014/06/test.csv]”

    But the page isn’t working. What comes up is this: Link .

    Any ideas? The csv file does have content in it.

    Thanks

    https://wordpress.org/plugins/csv-to-sorttable/

Viewing 14 replies - 1 through 14 (of 14 total)
  • miketheteacher

    (@miketheteacher)

    9 years, 9 months ago

    Hello

    That’s the error you get when you don’t link to the right place.

    If you copy and paste the direct link into your browser, can you download the csv?

    If so, make sure that file is what you’re linking to inside the shortcode.

    Thread Starter dumbitdown

    (@dumbitdown)

    9 years, 9 months ago

    Hi Mike,

    Yes, when I paste the url from the shortcode into the browser I can download the file. I also tried linking to a csv file on a public Google drive to test if the location was the issue, but that gave me the same error.

    Thanks

    miketheteacher

    (@miketheteacher)

    9 years, 9 months ago

    Can you copy the shortcode and paste it here so I can take a look?

    Thread Starter dumbitdown

    (@dumbitdown)

    9 years, 9 months ago

    Sure

    [csv src=http://sawtoothinvestments.com/wp-content/uploads/2014/06/test.csv]

    miketheteacher

    (@miketheteacher)

    9 years, 9 months ago

    Try this:

    [csv src=/wp-content/uploads/2014/06/test.csv]

    Thread Starter dumbitdown

    (@dumbitdown)

    9 years, 9 months ago

    Interesting. Same error though 🙁

    miketheteacher

    (@miketheteacher)

    9 years, 9 months ago

    Can’t figure it out, sorry. If you feel like sending me your login credentials I’d be happy to look in the wordpress backend, but not much else I can do from here. Good luck!

    Plugin Author Shaun Scovil

    (@sscovil)

    9 years, 9 months ago

    You might have another plugin or theme installed that also registers a [csv] shortcode. For that reason, I also made this plugin register a [csv2table] shortcode that works the same.

    Try using:

    [csv2table src=http://fakecompany.com/wp-content/uploads/2014/06/test.csv]

    Plugin Author Shaun Scovil

    (@sscovil)

    9 years, 9 months ago

    I am able to download that CSV file from your URL and put in on my server, and display it using the plugin. This tells me it is either a conflicting shortcode (as I suggested above) or a file access / permissions issue on your server.

    Thread Starter dumbitdown

    (@dumbitdown)

    9 years, 9 months ago

    Hi Mike,

    Shaun – thanks for replying. I tried csv2table, but unfortunately it didn’t work. So I guess the issue is probably a a file access/permissions issue as you suggested.

    miketheteacher

    (@miketheteacher)

    9 years, 9 months ago

    really not a good idea to post that info on a forum like this. please delete that post immediately and change your password, your site is now pretty vulnerable .

    Thread Starter dumbitdown

    (@dumbitdown)

    9 years, 9 months ago

    sorry you’re right. even with low traffic that is dumb. can I send the info to your email address instead?

    miketheteacher

    (@miketheteacher)

    9 years, 9 months ago

    The plugin author is definitely the best guy to guide you down this path, and what he says is spot on.

    Try turning off all of your other plugins temporarily and see if that has an effect.

    Thread Starter dumbitdown

    (@dumbitdown)

    9 years, 9 months ago

    I have deactivated all other plugins, but the problem has remained. All file permissions seem to be okay as well. I am using the free version of WordPress which I should have mentioned earlier. Would that affect things?

Viewing 14 replies - 1 through 14 (of 14 total)
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