• Resolved tvssenergy

    (@tvssenergy)


    I have inherited a website here and want to move it completely to GoDaddy. GoDaddy has a tool for directly bringing my entire website from here to GoDaddy including automatically building any databases necessary during the process.

    The problem I am having is naming conventions for some of the fields I have to input information on the GoDaddy side.

    I have to enter the following information:
    1. The URL to the location of the installed application to be migrated.
    (http://tvssenergymanagement.com)
    2. Choose either FTP with TLS/SSL or FTP
    (I have tried both)
    3. Server IP or Hostname
    (I have tried many many things here … don’t know what to put)
    (This is the field that always calls an error)
    4. Port number (21)
    5. Username
    (This is the username I use to log in to the admin account on WP)
    6. Password
    (This is the password I use to log in to the admin account on WP)
    7. Path from the FTP account’s root directory to the above install location
    (public_html
    8. Domain is filled in for me automatically. It is the GoDaddy domain name
    9. Database Management. The choices are Automatically Create or Select Existing Database
    (I chose Automatically Create since no database exists yet and I want it to use the existing database from WP)

    Each time I input a server name for #3 above I get the error message “! Could not connect to the web hosting server. Please try again in a couple of minutes. Technical Error: Undefined index: locale”

    Nothing gets imported into GoDaddy. I suspect the problem is that I don’t have the correct information to input into field #3, but after much searching cannot find where this information is located. I have tried tvssenergymanagement.com, http://ftp.tvssenergymanagement.com, tvssenergymanagement.wordpress.com and all of them return the same error message.

    GoDaddy suggested I make a backup of all the data on WP and then upload it into the GoDaddy site, but once again … can’t find any help on this. All I can find is Export which exports a xtml document which is useless for using in GoDaddy (according to GoDaddy)

    What am I doing wrong? What I am trying to do should not be complicated.

Viewing 5 replies - 1 through 5 (of 5 total)
  • bringing my entire website from here

    Unfortunately, you are not “here” … your site is currently on WordPress.COM

    Have a look at this for an explanation of the differences:

    http://en.support.wordpress.com/com-vs-org/

    These are the forums for self hosted WordPress sites using the WordPress software from WordPress.ORG.

    The service that GD has is for self-hosted WP sites.

    Were you able to move it successfully?

    Thread Starter tvssenergy

    (@tvssenergy)

    I had to manually recreate each and every page in the site. Took me about 3 days. It did not help that a lot of the settings between versions of WordPress were in different places or non-existent. It is pretty much complete now.

    The only thing I face now is figuring out how to post directly into the site using MSOffice. GoDaddy has a document that says there is a setting in “Reading” to allow this, but it does not exist in the version of WordPress GoDaddy uses. 🙁

    As a newbie … I wonder why the heck there are 2 different types of WordPress offered for two different types of hosting. That sure makes it even more confusing for us people trying to learn it. If they would have at least given it 2 different names it would help. I need a “for dummies” book to get through my “for dummies” book because the distinction between versions is not always clear.

    but it does not exist in the version of WordPress GoDaddy uses.

    I think you need to speak to GD about this. It’s nothing to do with wordpress.org. There’s only one canonical version of WordPress offered here and that’s the one that everyone should be using.

    Thread Starter tvssenergy

    (@tvssenergy)

    Thanks for your response. It matches GD’s advice to me “Contact WP because they only offer the .org version. GD won’t talk about WP at all because it is a “3rd party” application even though they offer it for free to their users.

    In the beginning of this project, I was unaware there was a difference between the .com and .org versions … after all … to the uninitiated … they are both WordPress. Now I know there is a basic, core difference and the 2 products are not the same at all.

    This is all moot anyway since my site is up and running using WP. There are still a few crickets lurking in the shadows and crevices that I am working on, but it works, and IMO is not too shabby for a first effort.

    I was just upset that GD’s support department lied to me about both issues I faced during the development and implementation of this project. I, in no way claim to know much at all about any web development tool, so their attitude was a huge hindrance.

Viewing 5 replies - 1 through 5 (of 5 total)
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