Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Hi,

    On which page are you seeing this error? Could you send me a screenshot, by taking one using the instructions on the following link, then uploading it to the location of your choice (or a site like http://picpaste.com/), sending the link over in the reply?

    http://en.support.wordpress.com/make-a-screenshot/

    Cheers!

    Thread Starter mbquilts

    (@mbquilts)

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Thanks! I can’t find a source in Jetpack for that.

    Have you tried with all other plugins disabled?

    Thread Starter mbquilts

    (@mbquilts)

    Had a chance today to run JetPack debugging and got a “It looks like your site can not communicate properly with Jetpack. ” message so I worked through the steps. Deactivated all but jetpack plugin and added them back one by one (starting with the ones I most hoped worked!) and voilá it was NextGEN Gallery by Photocrati which I have never thought much of anyway.

    The debugging tool was helpful (and having a block of time to work through it was good too!) Mind you, I still got the same debugging message after deactivating the plug in, but at least I don’t get the emitting error and I’m good with that.

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    I couldn’t duplicate the error with NextGEN activated, so thank you for the report. I’ll see if I can determine what’s happening for the next time someone has this issue!

    I’m happy to help with the connection issue error too.

    Can you please use Jetpack’s Debugger to send us some more information about your site?

    To do so, follow these steps:

    1) Go to the Jetpack page in your dashboard.
    2) Click on “Help” tab in the upper right side of the page and click the link for “Jetpack Debugging Center.”
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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