Try re-uploading all files & folders – except the root wp-config.php & .htaccess files and the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.
Thread Starter
Mike
(@internetgenie)
Hello @esmi,
Thank you for your response.
Just to clarify things do I need to download a new version of WordPress to my local machine then re-upload the files from this install onto the domain (apart from those three you stated).
Yes – exactly that. Make sure that you delete the old copies of files & folder before uploading the new ones as over-writing doesn’t always work.
Hi, I am encountering the same problem with my site, also hosted in godaddy. I am just surprised what happened because I just encounter this error yesterday morning. I am on version 3.9.1.
Any help is greatly appreciated.
Thanks,
@internetgenie, did your problem resolved by re-uploading wordpress files & folders?
Thread Starter
Mike
(@internetgenie)
Hello @esmi and @zaldeg,
I have tried uploading the files and folders just now and it hasn’t worked as the fatal error is still coming up – Apologies for my late reply as I was working on another project yesterday.
Is there anything else I could try please?
Try:
– switching to the default theme automatically by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.
– resetting the plugins folder by FTP or phpMyAdmin.
@internetgenie,
According to the one I talked from Godaddy, this is because we are already hitting the maximum CPU utilization. They only have allocated 512MB of RAM to us. and we me doing some installations and modification (because I am still on the initial golive phase), I may require a lot of memory usage. I told them that what we subscribed is the ultimate hosting plan with unlimited bandwidth and unlimited storage, then how come they limit us with the memory. it doesn’t make sense having an unlimited bandwidth if you have limited RAM because the more visitors you will have, the more resources will be needed. ANd they are asking me to upgrade to a managed wordpress plan. I told them, what????
Anyway, I tried uninstalling some plugins that doesn’t really give more value to me and I replaced them with my own snippets. Seems it worked because I no longer see the errors in the afternoon until this time. I hope it won’t come up again tomorrow.
That’s all for now.
Thanks.
Thread Starter
Mike
(@internetgenie)
@esmi,
I have tried the two things you suggested and they are not working either.
I did however when resetting the plug-ins and tried to log-in as the instructions stated on the link it flagged up errors about one of my plugins in particular. I then reset the plug-ins and de-activated this particular one but the error is still there.
If you have got any other ideas though that will be great and thank you for your help so far!
@zaldeg – that is interesting, I will try to contact GoDaddy myself about this now – thank you for letting me know!
Can we see the site using the default Twenty Fourteen theme with all plugins deactivated?
Thread Starter
Mike
(@internetgenie)
Yes I have put the site on the default theme with all the plug-ins deactivated.
The URL is internet-genie.co.uk.
I cannot see any problems with links on the site atm.
Thread Starter
Mike
(@internetgenie)
Yes, it seems to work ok on some links but occurs randomly when the error message comes up.
Just thinking now however I don’t think I tried it both with the theme and plug-ins deactivated together. I have just had a quick click a round and it seems ok for me to.
I tried every link I could find on the site and they all worked for me. So it does seem like you have a theme or plugin issue. Without activating any plugins, try switching back to your old theme and check to see if the problem re-appears.
Thread Starter
Mike
(@internetgenie)
I have reactivated Twenty Twelve now and gone through the site and as of yet I have not spotted the issue either (though when I said in my first post it either loads oddly or I get the error message what it looks like now is what I meant when it said loads oddly).
