Need to disable site due to faulty script

  • Resolved Ramesh (thecodeisclear)

    (@thecodeisclear)


    9 years, 11 months ago

    Hi,

    I think some script/plugin is causing a lot of emails to go out from my site. I am on a shared hosting and they have suspended my site due to the large number of emails. I would like to start with a clean install and restore posts & content to fix the issue. However, the challenge is that I am based in India and the hosting provider is in the USA.

    Due to the time zone difference, the gap between the hosts un-suspending my site and me trying to login to the backend causes the scripts to run again putting the site back in suspended mode.

    Is there a way I can have my hosting provider bring up the site without this cycle being repeated? I am thinking of asking them to upload a .maintenance file, but I am not sure if it will suspend every activity on the website (DB connectivity/scheduled activities etc).

    Any ideas will be greatly appreciated.

    Thanks,
    Ramesh

Viewing 2 replies - 1 through 2 (of 2 total)
  • gerald@WPcustoms

    (@geeman12030)

    9 years, 11 months ago

    Hi Ramesh,
    assuming a plugin sends those mass emails I suggest you to log in via FTP and move the wp-content/plugins/EMAIL_PLUGIN to a location outside of that folder.
    WordPress won’t find it anymore and auto disables the plugin.

    Let us know how that works.

    Thread Starter Ramesh (thecodeisclear)

    (@thecodeisclear)

    9 years, 11 months ago

    Thanks Gerald. I will try the FTP method, though I am not certain which plugin is causing the problem.

    I was going through my email and I noticed that there has been a spike in user registrations (bots no doubt). Could the emails be WP trying to email all users?

    Regards,
    Ramesh

Viewing 2 replies - 1 through 2 (of 2 total)
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