Form Builder Stopped working after Site move

  • michaelthehayes

    (@michaelthehayes)


    9 years, 11 months ago

    Hi,

    I recently switched servers. I pretty much just moved all the files over and the site seems to be working fine, but my formbuilder installation hasn’t been sending e-mails.

    Specifically, I get a confirmation e-mail (a “Thank You” email) that I’ve used the form, but no emails are received by the recipients.

    https://wordpress.org/plugins/formbuilder/

Viewing 1 replies (of 1 total)
  • Plugin Author warkior

    (@warkior)

    9 years, 11 months ago

    Hi michaelthehayes,

    Email configuration differences are one of the main sources of problems we have seen on new server installs. I recommend trying to use the alternate email handling configuration option and see if that makes a difference. Also check to make sure it didn’t go through to your spam folder.

    Alternatively, I have recently built an addon for FormBuilder which allows direct mail sending through your choice of SMTP server. You can find it here:
    http://www.warkensoft.com/wordpress/formbuilder/formbuilder-smtp/

    Combine that add-on with a free Mandrill SMTP account and you should be able to track exactly where your emails are going and whether they are delivered.

    Hope this helps,
    James W.

Viewing 1 replies (of 1 total)
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