Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Nick Young

    (@nickyoung87)

    Hello @mstonys,

    First off, thanks for trying out our plugin. I have not encountered this issue before with it. I took a look at your site and the HTML code all looks like it is in place correctly. If you can, will you try disabling other plugins one at a time to see if it may be conflict with another plugin? If you do try that and it still doesn’t work can you temporarily switch the theme to a default WordPress theme to see if that solves it?

    If you can try those troubleshooting steps to help narrow it down more that would be awesome and I will be glad to do what I can to get you up and running.

    Thanks!
    Nick Young

    Plugin Contributor Nick Young

    (@nickyoung87)

    @mstonys,

    I just realized also that sometimes the editor will try to add in extra tags into the shortcode. You could also first try checking the shortcode in the HTML editor to make sure nothing extra is being thrown in.

    And one other easy thing to try is to just leave the success_redirect_url out completely to see what happens. By default it will redirect back to the page that the button appears on, so in your case since you are adding the redirect URL that matches the page URL you could just leave it out and see if it does it correctly.

    Thanks

    Thread Starter ClickOn GmbH

    (@mstonys)

    sorry, solved this myself, just for the records, always look in the error log before posting.., see what i found:

    PHP Fatal error: Uncaught exception 'Exception' with message 'Stripe needs the CURL PHP extension.'

    thanks Nick for trying to help me! best!

    Plugin Contributor Nick Young

    (@nickyoung87)

    @mstonys

    Ah I see, thanks for letting us know you figured out what was happening.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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