• Hello, we have several reservations set up for various groups – speakers, sponsors, volunteers, and continually have to add new reservations as we get new sponsors.

    The problem is that not everyone uses the unique reservation link when claiming their ticket(s), so we have excess reserved tickets that we cannot yet release because some people are using the unique url.

    Is there any way to edit the number of reserved tickets in each reservation after it’s created? It seems like the only option is to release it and it’s causing our numbers to get out of whack.

    Thanks!

    https://wordpress.org/plugins/camptix/

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  • Plugin Author Ian Dunn

    (@iandunn)

    Hi Lydia, unfortunately there isn’t a way to edit the number of remaining reservations. Reservations is still a beta feature, so it’s not complete yet. Thanks for pointing out the need to edit them, though; I’ve added that to the TODO list.

    Is the main problem you’re having that you’re running out of public tickets? As a workaround, I’d suggest increasing the number of public tickets until you know all your volunteers have registered, then release the remaining volunteer reservations and adjust your public quantity to match. Then repeat the process for speakers and sponsors.

    I know that’s not ideal, but hopefully it’ll help you avoid running out of public tickets.

    Let me know if that doesn’t work or if there’s anything else I can do.

    Thread Starter lcrdd

    (@lcrdd)

    Hi Ian, I really appreciate your quick reply. Another organizer had figured out the workaround you mention (increasing the # of tickets overall) and implemented that a couple days ago, so that should work until we can release some of those reservations and then adjust the number back down.

    I had a couple ideas on this, but I’m not a plugin developer so these may not be feasible at all:

    I wonder if there would be a way to tie the coupon codes to the reservations, so that whenever someone uses the Speaker coupon, it will pull from those reserved Speaker tickets and eliminate the need for the unique url.

    Another idea would be to have entirely separate tickets and pages just for speakers, another for sponsors, another for volunteers. Then be able to show via the shortcode certain tickets on certain pages so it would be clear they were on the wrong page if they tried to register. That may be more cumbersome, though.

    Thanks for recording this on on your “to do” list!

Viewing 2 replies - 1 through 2 (of 2 total)
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