Support » Plugin: Contact Form 7 » Contact form has disappeared

  • Resolved msummers

    (@msummers)


    I am using WP3.9 with version 3.8 of CF7. I created a standard Contact page, added the default CF7 contact form to it along with a simple captcha, and was able to test the form (within the last two weeks) and verify that it looked as it should, and worked to deliver the customized message to the desired recipient. Now after a week or so of content loading, I have returned to the page and the form is gone. I can see the field labels (except as content of <p> tags), but there is no trace of any form markup at all. The page itself contains only the desired shortcode –

    [contact-form-7 id=”40″ title=”Contact form 1″]

    Clearly the shortcode is being processed otherwise I’d see it on the page. But the form is not being built.

    The page is located at dev dot bradconner dot com (sorry for the obfuscation). I’d be very grateful for any help!

    https://wordpress.org/plugins/contact-form-7/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    I couldn’t open the dev dot bradconner dot com site. Having a trouble?

    What other plugins and theme do you use? What happens if you deactivate them all and switch theme to the default one?

    Thread Starter msummers

    (@msummers)

    Oh, I’m so sorry (and embarrassed too) – the correct URL is dev dot bradconnon dot com!

    When I initially tested CF7, I already had some plugins loaded. CF7 worked at that point, so I assumed that that configuration would be my baseline plugin state. After that point, I loaded and activated HMS Testimonials, and The Events Calendar. Then I noticed that CF7 was no longer writing the form to the page. So, I deactivated those two plugins and tested again, but still no form. I didn’t try the suggestion you made about changing themes. I will post this and then try that – I will post back with the results.

    Thread Starter msummers

    (@msummers)

    Sheesh – dev dot bradconnor dot com! 🙁

    Thread Starter msummers

    (@msummers)

    OK – switching themes (even without deactivating any plugins) allows me to see the CF7 form on the contact page! I guess I’ll go to the theme author next.

Viewing 4 replies - 1 through 4 (of 4 total)
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