• fraquoh

    (@fraquoh)


    I have been using wp.org for quite a while now, but today I’ve encountered a big problem.

    The dashboard looks OK, as it always does, but when I click “view my site”, I am redirected to the site as usually, but the gray admin bar on top disappears. I don’t know whether I am getting signed out or not, when I return to the dashboard it all seems fine!

    Therefore, I can’t access my dashboard while viewing my website. It’s really annoying!

    Could you help me please?

    Thank you very much!

Viewing 5 replies - 1 through 5 (of 5 total)
  • esmi

    (@esmi)

    Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    Thread Starter fraquoh

    (@fraquoh)

    I’m not sure it’s that complicated, this issue just seems to have appeared out of the blue, I didn’t do anything to cause (or maybe I did something accidentally)…

    esmi

    (@esmi)

    There is no magic bullet in these situations. This is just the start of basic troubleshooting – a process of elimination deliberately designed to locate the root cause as quickly as possible by first removing the most obvious and common culprits via a series of (often) temporary steps.

    Your theme & plugin settings are saved in your database and should be retained for future use.

    Thread Starter fraquoh

    (@fraquoh)

    Actually, it seems the posts have the admin bar, it’s just the home page that lacks it…?

    Thread Starter fraquoh

    (@fraquoh)

    Now, sometimes the admin bar appears, sometimes it doesn’t.

    Does anyone know what to do?

Viewing 5 replies - 1 through 5 (of 5 total)
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