Support » Plugin: Connect Matomo (WP-Matomo, WP-Piwik) » Visitors last 30 days will not be displayed
Visitors last 30 days will not be displayed
-
Hello!
I have the problem that the visitors the last 30 days are not displayed. Even after a reload, the statistics are not displayed.
Why might that be?
-
All other statistics work as expected?
Unfortunately not
‘Browser today’ and ‘browser details today’ show anything. Likewise, ‘Operating System today’
Does WP-Piwik show the correct Piwik details (WP-Piwik settings home) and the correct tracking code (WP-Piwik settings, tracking)?
Does Piwik itself show all stats as expected?
Did you try the test script (WP-Piwik settings, support)?
Hello, yes I’ve tried the test skript.
Here the Result:
*** Test 1/2: SitesManager.getSitesWithAtLeastViewAccess ***
Using: cURL
SSL peer verification: enabled
User Agent:
Call: http://domain/?module=API&method=SitesManager.getSitesWithAtLeastViewAccess&format=XML&token_auth= + TOKEN
Result:
HTTP/1.1 200 OK
Date: Sat, 26 Apr 2014 15:08:22 GMT
Server: Apache
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Set-Cookie: PIWIK_SESSID=120423e9dc23497132569ecadd25fa92; path=/; HttpOnly
Vary: Accept-Encoding
Transfer-Encoding: chunked
Content-Type: text/xml; charset=utf-8<?xml version=”1.0″ encoding=”utf-8″ ?>
<result>
<row>
<idsite>1</idsite>
<name>themenfreund</name>
<main_url>http://themenfreund.de</main_url>
<ts_created>2012-01-13 18:50:04</ts_created>
<ecommerce>0</ecommerce>
<timezone>Europe/Berlin</timezone>
<currency>USD</currency>
<excluded_ips />
<excluded_parameters />
<excluded_user_agents />
<sitesearch>1</sitesearch>
<sitesearch_keyword_parameters />
<sitesearch_category_parameters />
<group />
<type>website</type>
<keep_url_fragment>0</keep_url_fragment>
</row>
</result>
Time: 0.31s*** Test 2/2: SitesManager.getSitesIdFromSiteUrl ***
Using: cURL
SSL peer verification: enabled
User Agent:
Call: http://themenfreund.de/url/?module=API&method=SitesManager.getSitesIdFromSiteUrl&url=http%3A%2F%2Fthemenfreund.de&format=XML&token_auth= + TOKEN
Result:
HTTP/1.1 200 OK
Date: Sat, 26 Apr 2014 15:08:23 GMT
Server: Apache
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Set-Cookie: PIWIK_SESSID=17b2514fb018b120c60ee1447d678ac5; path=/; HttpOnly
Vary: Accept-Encoding
Transfer-Encoding: chunked
Content-Type: text/xml; charset=utf-8<?xml version=”1.0″ encoding=”utf-8″ ?>
<result>
<row>
<idsite>1</idsite>
</row>
</result>
Time: 0.32sAnd yes, WP-Piwik shows the Tracking-Code `<!– Piwik –>
<script type=”text/javascript”>
var _paq = _paq || [];
_paq.push([‘setRequestMethod’, ‘POST’]);
_paq.push([‘trackPageView’]);
_paq.push([‘enableLinkTracking’]);
(function() {
var u=((“https:” == document.location.protocol) ? “https” : “http”) + “://themenfreund.de/piwik/”;
_paq.push([‘setTrackerUrl’, u+’js/’]);
_paq.push([‘setSiteId’, 1]);
var d=document, g=d.createElement(‘script’), s=d.getElementsByTagName(‘script’)[0]; g.type=’text/javascript’;
g.defer=true; g.async=true; g.src=u+’js/’; s.parentNode.insertBefore(g,s);
})();
</script>
<!– End Piwik Code –>
`Only the display at piwik itself takes an eternity
Only the display at piwik itself takes an eternity
So Piwik itself is very slow but shows all expected data and WP-Piwik doesn’t show anything (but SEO details if activated)?
- Are you using the REST or PHP API?
- Can you check if your site is duplicated one or more times in Piwik?
- Does the new release 0.9.9.9 change anything?
- The topic ‘Visitors last 30 days will not be displayed’ is closed to new replies.