• Bob Hollis

    (@bobhollis)


    I have had Better WP Security in the folder of plugins I install on every site for years and have not had any problems. Since the 4.x generation it has caused several sites to have problems with login. I had to disable the plugin through cpanel file manager in order to get back into the site. Most problems seem to be related to the hidden admin login, but even when I deactivate the plugin before updating I am still having problems. On the most recent site I created I installed iThemes Security 4.0.16 and even with nothing else installed on a brand new site I received “error” (404?) when I tried to login as an admin. I LOVED this program, but am no longer confident adding it to my client sites and I feel compelled to remove it from other sites rather than risking the problems that have come with updating. I sincerely hope these issues can be resolved quickly. Thank you for the effort. I am am sure iThemes is more frustrated than we are.

    https://wordpress.org/plugins/better-wp-security/

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  • blairw

    (@blairw)

    I have tried repeatedly to get this new version of BWPS to work and all it does is lock me out no matter what I click on. I read up on checking for 404 errors but really don’t have time to do this across hundreds of sites manifesting errors for pages and files that NEVER EXISTED IN THE FIRST PLACE!

    My personal opinion on this is that iThemes has overstepped it’s bounds in trying to capture a buck by forcing users to pay for support. I shouldn’t have to search log files and be locked out repeatedly during a (even after whitelisting my IP) hunt for bugs I didn’t create. It would have been far better to just post a log of errors for the admin to review rather than repeatedly lock the admin and everyone else for that matter out of existing (and now new) sites.

    If it wasn’t for the ease of use with their Backup Buddy plugin I wouldn’t use anything from them anymore, much less pay for it.

Viewing 1 replies (of 1 total)
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