Support » Fixing WordPress » Failing to update to 3.8.1

  • Resolved Fee McQ

    (@fee-mcq)


    I’m trying to update to version 3.8.1 and am getting this message:
    “The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: wp-admin/includes/update-core.php”
    What I have done to try and remedy this is: change file permissions of the wp-admin/includes/update-core.php file to 644. I’ve done this by following the file path to the file in the remote site pane of my FTP (filezilla) and right clicking on it, then selecting file permissions from the dropdown and changing and changing numeric value to 644. I have deactivated plug ins, cleared cache and upgraded my theme (SPUN) to the latest version (not sure I needed to do that, but was trying everything I could think of to help).

    I’d be grateful for any suggestions please.

Viewing 12 replies - 1 through 12 (of 12 total)
  • You can update manually replace wp-admin and wp-includes folder and all wp- files.

    Thread Starter Fee McQ

    (@fee-mcq)

    Thanks for replying. I tried a manual update yesterday, but when I returned to my dashboard I still had the notification that 3.8.1 was available and I should update.

    You can check if you have right version in wp-includes folder version.php

    Thread Starter Fee McQ

    (@fee-mcq)

    Seems to be the right version. wp-includes/version.php says:
    “<?php
    /**
    * The WordPress version string
    *
    * @global string $wp_version
    */
    $wp_version = ‘3.8.1’;

    /**
    * Holds the WordPress DB revision, increments when changes are made to the WordPress DB schema.
    *
    * @global int $wp_db_version
    */
    $wp_db_version = 26691;

    /**
    * Holds the TinyMCE version
    *
    * @global string $tinymce_version
    */
    $tinymce_version = ‘359-20131026’;

    /**
    * Holds the required PHP version
    *
    * @global string $required_php_version
    */
    $required_php_version = ‘5.2.4’;

    /**
    * Holds the required MySQL version
    *
    * @global string $required_mysql_version
    */
    $required_mysql_version = ‘5.0’;

    Thread Starter Fee McQ

    (@fee-mcq)

    oops, sorry, I pasted more than I meant to, but you see what I mean…seems to be 3.8.1?

    Thread Starter Fee McQ

    (@fee-mcq)

    Hello. I’m still unable to upgrade to 3.8.1. Can anyone help please? I don’t see where I am going wrong….

    Thread Starter Fee McQ

    (@fee-mcq)

    For example, could anyone tell me what File Permissions (numeric value) should be set to, and where should it be altered? I’ve tried to reset it through FTP to 644.
    The message I get when I try to update is:
    “The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: wp-admin/includes/update-core.php”

    Depends how your webhost server is configured. Mine runs with phpsuexec so my directories are all 755 and the files are 644. You need to ask your webhost what the permissions/ownership should be and they should be able to correct them if they are indeed set wrong.

    Thread Starter Fee McQ

    (@fee-mcq)

    Thanks. I’ve just gone to my webhoster and found it is also 755 for directories and 644 for files, so I’ve manually gone through and changed everything. Just tried again and it’s still the same message “inconsistent permissions”

    Thread Starter Fee McQ

    (@fee-mcq)

    Thanks for posting. I looked, but can’t see anything that helps?

    Thread Starter Fee McQ

    (@fee-mcq)

    Gave up. Consider resolved.

Viewing 12 replies - 1 through 12 (of 12 total)
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