Per WordPress.org policies, this forum is only to be used for the free plugin distributed through this site (the main Easy Digital Downloads plugin), all commercial add-on related issues need to be addressed in the support forums on https://easydigitaldownloads.com/support
If you open a ticket in those forums or send us a direct email via https://easydigitaldownloads.com/contact-developer/, we will be more than happy to sort out the issue for you right away.
Thank you, I have responded.
Thanks for your usual fast response. when I clicked on the link, it says no matching payments, that’s all….noting else.
I went to my account page and checked that, it is there but when I click it,i get the same message, no matching payments, I checked my credit card and it has already posted there.
Can you please post to the forums on easy digital downloads.com. WordPress.org does not allow us to support nonfree products on these forums.