Support » Plugin: MailChimp List Subscribe Form » MailChimp plugin installation

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  • Hey there,

    Thanks for posting! The above file directories should be present wherever your WordPress setup is installed, so in order to locate them and upload the directory you’ll want to use something like an FTP client to access your site’s files on your host. This may be packaged as something like a “file manager” on your hosting provider’s site as well.

    Alternatively, you also have the option of installing the plugin from within your WordPress admin area, so that you don’t have to actually manually upload it yourself. To do this, access your WordPress admin area and access your Plugins section. This area should allow you to search for an install/add new plugins.

    Let us know if you have any additional questions!

    Receive the following when clicking on ‘Connect” in Mailchimp List Set Up from Settings> Mailichimp

    error!

    POST to http://www.chschurch.org/index.php?mcsf_action=authorized&salt=904234d42bb2203cedff0b426546d51f&user_id=1 failed with 403: <!DOCTYPE HTML PUBLIC “-//W3C//DTD HTML 4.0 Transitional//EN”> <html> <head> <title>Parallels H-Sphere</title> <link rel=”icon” href=”default_html/favicon.ico” type=”image/ico”> <style type=”text/css”> body { height: 100%; background-color: #F9F8F8; margin: 0px; padding:0px; font-family: Tahoma, Arial, Helvetica, sans-serif; font-size: 11px; font-weight: normal; color: #000000;} a:link { color:#00238a;text-decoration: none; } a:visited { color:#00238a;text-decoration: none; } a:hover { text-decoration: underline; } a:active { text-decoration: underline; } a#forgot {color:#444444;text-decoration:underline;} a#forgot:hover { text-decoration:underline; color:#0F0F0F; border-color:#666666; } input#p, input#l { border: 1px solid #999999; font-size:11px; width:144px;} table { color:#444444;font-size: 11px;} h2 { color: #5e77b2; margin: 0 0 5px 0; font-size: 14px; font-weight: bold;border-bottom:1px solid #cccccc;padding-bottom:5px;font-family: Tahoma, Arial, Helvetica, sans-serif;} h3 {font-size: 12px;margin: 5px 0;font-family: Tahoma, Arial, Helvetica, sans-serif;} #header { position: relative; width: 100%; background:#8ea5ec; height:60px !important;border-bottom:2px solid #7083e1;} #header h1 { margin:0 !important;padding:0 !important;text-indent:-2000em;width:214px;height:60px;} #header #logo {position:absolute;top:15; left:10px; right:0;background:#8ea5ec; font-family: Tahoma, Arial, Helvetica, sans-serif; font-weight: 500; font-size:22px; color:#FFFFFF;} div#centered { border: 0; width: 500px; margin:40px auto; color: black; padding:10px;border:2px solid #b1c5de; text-align:right;background: #ffffff;overflow:hidden;} .aligncenter {text-align:center;} #content {width:480px;text-align:left;float:right;} form {white-space: nowrap; margin-bottom:2em; margin-top: 2em;} small {text-align:right; display: block; font-size: x-small;} #copyright { position:absolute;right:10px; top:15px; font-family: Tahoma, Arial, Helvetica, sans-serif; font-size: 11px; font-weight: normal; width: auto; text-align:right; } #copyright a {color:#ffffff;} #copyright a:hover {text-decoration:none;} #bottom { position:absolute; bottom:0; width: 100%; background: #8ea5ec; height:38px !important;} #bottom_text { position:absolute;left:10px; top:13px; text-align:left; font-family: Tahoma, Arial, Helvetica, sans-serif; font-size: 11px; font-weight: normal; color:#00238a;} </style> </head> <body> <div id=”header”> <div id=”logo”>Parallels<sup style=”font-size:16px”>®</sup> H-Sphere</div> </div> <div class=”aligncenter”> <div id=”centered”> <div id=”content”> <h2>Error 403: Forbidden</h2> <p>Your PHP settings have been disabled by an H-Sphere administrator.</p>

    • Your current PHP configuration: <b></b>
    • <!–

    • This configuration was changed: Sunday, 15-Sep-2013 22:01:27 PDT
    • –>

    • This configuration was changed: <b>Mon Oct 28 09:01:00 UTC 2013 </b>

    <p>Please bring your PHP configuration in compliance with admin settings or request your administrator to re-enable support of your settings.</p>

    </div></div></div> <div id=”copyright”>© Copyright 1999-2013, Parallels
    All rights reserved
    </div> <div id=”bottom”> <div id=”bottom_text”>This page is autogenerated by Parallels<sup>®</sup> H-Sphere</div> </div> </body> </html>

    I’ve downloaded to the correct directory/path and cannot get to the place where I’m supposed to enter the MailChimp API. At this time, Mailchimp plugin is not operating in our WordPress site.

    Hey chschurch,

    Thanks for posting! The error message indicates that there may be a setting/restriction on the host that’s stopping the plugin from working as expected. As this requires troubleshooting the settings on the host environment that the plugin is being installed on, I’d recommend reaching out to their Support team with the error message that you’re seeing.

Viewing 3 replies - 1 through 3 (of 3 total)
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