Support » Fixing WordPress » Dashboard login: "You do not have sufficient permissions to access this page."

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi larryforlife,

    Reading through posts try to uncover your steps, but a little hard to know what you’ve done so far.

    Can you log on with an FTP client from your hosts and delete the plugin directory and then try to log on to WP Dashboard? Gotta be the plugin upgrade causing problems.

    Also, might be good idea to log into your host (cpanel) and backup your home directory and database file before doing anything else.

    Ben

    Thread Starter larryforlife

    (@larryforlife)

    Thanks @benjamin for the quick response!

    I renamed the plugins directory, and I can login now without the error. Two steps forward!

    I only have the following tabs though:

    Dashboard
    Media
    Users

    What do you recommend that I try next?

    Thread Starter larryforlife

    (@larryforlife)

    I moved some files over:

    $ mv jetpack ../plugins
    $ mv index.php ../plugins
    $ mv hello.php ../plugins

    Jetpack now appears as a menu item. I never used Jetpack, so I don’t need it. Good to have it appearing though. Here is my current dir listing (the old dir):

    $ ls -al
    total 2120
    drwx---r-x 20 acsingles inetuser    4096 Jul 10 13:56 .
    drwx---r-x  8 acsingles inetuser    4096 Jul 10 13:48 ..
    drwxr-xr-x  2 acsingles inetuser    4096 Feb 14 05:48 1-click-retweetsharelike
    drwxr-xr-x  2 acsingles inetuser    4096 Jun 20 17:19 akismet
    drwxr-xr-x  8 acsingles inetuser    4096 Jul 10 10:20 all-in-one-event-calendar.OLD
    drwxr-xr-x  4 acsingles inetuser    4096 Jul 12  2012 bookmarklet
    drwxr-xr-x  4 acsingles inetuser    4096 May  9 06:45 embedplus-for-wordpress
    drwxr-xr-x  3 acsingles inetuser    4096 Jun  6  2012 facebook-twitter-google-plus-one-social-share-buttons-for-wordpress
    drwxr-xr-x  6 acsingles inetuser    4096 Jul 10 09:09 hupso-share-buttons-for-twitter-facebook-google
    drwxr-xr-x  9 acsingles inetuser    4096 Jul  9 06:11 nextgen-facebook
    drwxr-xr-x 13 acsingles inetuser    4096 Jun 14 02:17 nextgen-gallery
    drwxr-xr-x  7 acsingles inetuser    4096 Apr 14 10:30 promotion-slider
    drwxr-xr-x  5 acsingles inetuser    4096 Jan  8  2013 r3df-meetup-widget
    drwxr-xr-x  4 acsingles inetuser    4096 Jul  5 18:15 really-simple-twitter-feed-widget
    drwxr-xr-x  3 acsingles inetuser    4096 May 27  2012 rss-importer
    drwxr-xr-x  6 acsingles inetuser    4096 Dec 18  2012 smallerik-file-browser
    drwxr-xr-x  6 acsingles inetuser    4096 Jul  9 06:11 social-gallery-lite
    -rw----r--  1 acsingles inetuser 2082028 Jul 10 10:04 timely-all-in-one-calendar-1.8.zip
    drwxr-xr-x  4 acsingles inetuser    4096 Oct 19  2012 timely-updater
    drwxr-xr-x  7 acsingles inetuser    4096 Jul 12  2012 twitter-blackbird-pie
    drwxr-xr-x 10 acsingles inetuser    4096 Feb  5 02:44 wp-table-reloaded
    Thread Starter larryforlife

    (@larryforlife)

    Breakthrough! At least I think so. I did the following:

    Re-installed WP 3.5.2 from the dashboard. No change.
    Restored database. No change.
    Ran the force-upgrade.php script (found on another posting). Now I see MOST of my menu items!

    Still don’t see one for Widgets, and I can’t add new plugins though.

    Ideas?

    Thanks,
    Larry

    Thread Starter larryforlife

    (@larryforlife)

    More progress (I think). I can’t seem to edit the PUBLIC pages. It only allows me to VIEW them. But I *can* edit the PRIVATE pages (I have several). Also, I created a new page (called “Testing123”), but it won’t like me publish it. This is strange, since I am admin.

    I logged out of the dashboard, cleared cache/history, and logged back in, but no luck. Something seems to be wrong with my “admin” permissions.

    Thanks,
    Larry

    larryforlife, did you ever get your permissions back. I have been trying to get help with this for a while now and nothing is working. http://wordpress.org/support/topic/i-cant-access-my-dashboard-on-one-of-my-wordpress-sites?replies=32

    I can’t maintain or keep my site going because of this issue. It seems this has been an issue for some time because I saw a post about it from 4 years ago.

    Any suggestions?

Viewing 6 replies - 1 through 6 (of 6 total)
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