Re-validate with Google

Viewing 3 replies - 1 through 3 (of 3 total)
  • payneardo

    (@payneardo)

    10 years, 9 months ago

    I am having the same issue, I logged in using a different email address and cant reset it back to the correct one

    Thread Starter relish1227

    (@relish1227)

    10 years, 9 months ago

    This is what I got back from them:

    If you are using WordPress please deactivate the plugin and delete it from your WordPress dashboard. Now install the WordPress plugin from the correct ClickDesk account. Please use http://www.clickdesk.com/wordpress-live-chat.jsp which has instructions to install WP plugin.

    It did work — deleting is the importing step, I think. I also made sure to be logged in as the correct user before doing any agent validation.

    Plugin Author Sam Ambati

    (@jagan2desk)

    10 years, 9 months ago

    Thanks Relish for confirming it. Glad that you liked our service.

    You can also signout of your ClickDesk account, deactivate the plugin and access the plugin dashboard with the correct Google email address.

    I’m closing this. Please feel free to contact our support if you have any questions.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
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