Support » Plugin: Usernoise modal feedback / contact form » Cannot view Feedback

  • Resolved Sam Demeda

    (@safeserpssam)


    Hi there folks, first I’ll say what a great plugin!

    May have to get the Pro version soon.

    I have just found the plugin and it seems great, I have performed a ‘test feedback’ and have found that on the admin side of the site, I cannot actually view the feedback that has been.

    I have included a screen shot of what I get when I click on the individual feedback that I want to view.

    Screen Shot

    The screen shot shows an error code displayed in the right toolbar that says… “

    Fatal error: Call to a member function get_statuses() on a non-object in /home2/uprise/public_html/bestseoguide.org/wp-content/plugins/usernoise/html/publish-meta-box.php on line 42

    FYI – I have disabled all other plugins and attempted to view feedback again.

    It is also worth noting, the plugin is on http://bestseoguide.org and not the URL above.

    Thanks

    http://wordpress.org/extend/plugins/usernoise/

Viewing 15 replies - 1 through 15 (of 15 total)
  • I was going to open a new thread but I happen to have exactly the same problem with the only caviat that I don’t get an error message. I still can’t see the feedback though.

    I enclose my screenshot.

    Thank you

    Hi, i have the same problem.
    WordPress 3.5, Safari
    Do waiting for reply,
    thank you

    Same problem

    WordPress 3.5.2
    Usernoise 3.7.7

    windows/chrome/ie

    Fatal error: Call to a member function get_statuses() on a non-object in…. usernoise/html/publish-meta-box.php on line 42

    Same problem as well.

    WordPress 3.5.2
    Usernoise 3.7.7

    windows/chrome/ie

    I get no error though, just a blank page

    Hate to be one of those guys, but exact same problem here. I guess this is a bug with one of the recent updates. This is kind of urgent as I would really like to see the messages that my visitors are trying to send to me. I wonder if there is a file somewhere where I can see the raw text of the message until we get a fix.

    I just tried copying and pasting my backedup up usernoise folder but it doesnt work and my site crashes (white screen).

    How does this issue not get noticed before deployment?

    same problem for me as well
    website: http://www.sybaserays.com

    Please advise.

    Grrr. My messages are lost. So is some business I guess. Plugin deleted. Back to Fast Secure Contact Form.

    Thread Starter Sam Demeda

    (@safeserpssam)

    Nothing yet :/

    Any updates please?

    Same here. fresh instal, only plugin running is this one.

    Fatal error: Call to a member function get_statuses() on a non-object in /wp-content/plugins/usernoise/html/publish-meta-box.php on line 42

    Owner >>>> why there is no response from your side?

    Shall we remove this plug in? and install new one? so at least we can view feedback send by customers.

    Looks like it’s resolved in the latest version (3.7.8)

    Hi, just to say that I’ve tried new version 3.7.8 and it works just fine!!

    Thanks for solving the problem

    Thread Starter Sam Demeda

    (@safeserpssam)

    Plugin is confirmed as fixed.

    Thanks everyone, thanks dev 🙂

    Thread closed.

Viewing 15 replies - 1 through 15 (of 15 total)
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