• This looked simple, but had excellent ratings, so I tried it. Unfortunately when I try to download or email a backup it says that Downloads are not working.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Your feedback is awesome. I will improve it and will regain the excellent ratings. Thank you Donna.

    Thread Starter DonnaMiller

    (@donnamiller)

    Fahad, post back to here when you do and I will check it out again if I have time and see if I can change my rating. Thank you.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Hi Donna,

    In fact there are two possibilities in your case:

    1- I have updated plain text email to html email so there is possibility that emails are going in spam/junk

    2- “Download is not working” message comes up only when you don’t have appropriate PHP configuration which is required
    e.g. PHP class finfo etc.

    But i will get back to you soon with proper notification messages and requirements console to show that your hosting is supporting this plugin fully or partially?

    Thank you,
    Fahad

    Thread Starter DonnaMiller

    (@donnamiller)

    Hi Fahad,
    I had checked in my spam folder and it’s not there. So that eliminates #1.

    #2 could be a possibility. My client’s site is hosted at GoDaddy.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Hi Donna,

    I am back with v.1.5. Please have a look and tell me that what your requirements console display for you?

    Thank you,
    Fahad

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Looked very promising – not working’ is closed to new replies.