Can't access dashboard after 3.5.1 to 3.5.2 update

  • Resolved rnewkirk

    (@rnewkirk)


    10 years, 10 months ago

    I’m having a similar problem that a few others have posted about. Can’t get to dashboard, and am getting a 404 after updating from 3.5.1 to 3.5.2. Have tried clearing cache, disabling all plugins via FTP by renaming plugin folder to “plugins-old”, etc.

    Has anyone found an actual fix for this?

    edit: to explain plugin disable method.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Krishna

    (@1nexus)

    10 years, 10 months ago

    Using FTP/ cPanel deactivate your plugins’ folder by adding -hold and see if it helps to login.

    Thread Starter rnewkirk

    (@rnewkirk)

    10 years, 10 months ago

    thanks for the quick reply Krishna. But in my orig post I mentioned I’ve tried that, and it had no effect.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    10 years, 10 months ago

    You didn’t mention you had tried that method. If you have tried other methods can you let us know, preferably in your first post?

    Thread Starter rnewkirk

    (@rnewkirk)

    10 years, 10 months ago

    Found a solution from this thread: http://wordpress.org/support/topic/upgrade-to-34?replies=10

    If you are getting the yoursite.com/wp-admin/upgrade.php?_wp_http_referer=%2Fwp-admin%2F error, this worked for me: Navigate via FTP to your installation. Check to see if the upgrade.php file is there. If not, download WordPress 3.4.2 from http://www.wordpress.org. Unzip the download and navigate to the wp-admin folder. Locate the upgrade.php file and FTP it to your installation. Somehow the in-app update process download was corrupted and missed the required upgrade.php which the redirect points to after the update. Good luck!

    Looks like for me, the upgrade.php file was missing from wp-admin folder. Downloaded 3.5.2 from wordpress.org, then FTP’d upgrade.php. It then prompted for a database upgrade, and I’m back in action.

    Thanks to chowsir for the fix, and Krishna for quick response.

    Krishna

    (@1nexus)

    10 years, 10 months ago

    Great! 🙂

    kimkimg0513

    (@kimkimg0513)

    10 years, 10 months ago

    It works for me!

    Cathryn Wellner

    (@cathryn-wellner)

    10 years, 10 months ago

    rnewkirk (and chowsir and Krishna) – you saved my bacon. Even this non-techie could follow the easy instructions. I’m back into my dashboard and very grateful for your help.

    bpittam

    (@bpittam)

    10 years, 10 months ago

    I had to go and downgrade back to 3.5.1 and then update ALL plugins then update WP

Viewing 8 replies - 1 through 8 (of 8 total)
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