Hi John,
The 2nd question in the FAQs tells you how to give us the information that we need to say something useful – in particular, how to show us your log files: http://wordpress.org/plugins/updraftplus/faq/
David
Hi David,
Thank you for the help so far. I have looked through your FAQ section and completed some of the suggestion you have and I still am not able to back anything up. I also must be missing it but how do you want me to show you my log files? If you could give me a link, I can have that done for you in a snap.
Again thank you for your help.
John
Hi John,
No problem… towards the top of the UpdraftPlus settings page, there should be a link that says “Download most recently modified log file”. Click on that, and copy-and-paste the results – you’ll probably need to use http://pastebin.com (it’ll likely be too long to paste in here).
Best wishes,
David
http://pastebin.com/rXfdY12g
Here is the pastebin link. Please let me know if you need anything else.
Thank you,
John
Hi John,
I think your disk space is full; the log notes errors in trying to add further files to the backup, and also logs this:
0000.013 () Free space on disk containing Updraft’s temporary directory: 0 Mb
So, do this:
1) FTP into your web space, find the directory wp-content/updraft, and delete all files out of there so that there’s a fresh start.
2) Update to the latest UpdraftPlus (released yesterday – version 1.6.17)
3) Add this line to the file wp-config.php in the root of your WordPress install, somewhere near the top:
define(‘UPDRAFTPLUS_EXPERIMENTAL_BINZIP’, true);
The last step is optional, but on some servers it makes things go a lot faster. (It shouldn’t affect the overall success).
David
Was the 500 error due to .htaccess rules added by W3TC?
Hi Frederick,
This thread doesn’t mention any 500 errors!
David
