Plugin Author
DWUser
(@dwusercom)
Hi,
This error specifically indicates that a folder in the wp-content/uploads/EasyRotatorStorage/user-content/
director is not writeable to PHP. Please double-check that 777
permissions are recursively applied to that folder and all subfolders.
Sincerely,
Drew O’Neill
DWUser.com Support
Drew,
Thanks for following up, I have applied 777 file permissions to all folders and sub-folders to no avail. Could you possibility list the group of folders that require the 777 permissions so I can check?
Plugin Author
DWUser
(@dwusercom)
Hi,
I think it would be best if you opened a support ticket and sent temporary WordPress dashboard and FTP credentials; then I’ll be able to check your permissions as well as attempt to reproduce the problem.
Sincerely,
Drew O’Neill
What ended up being the problem? I’m seeing the same error message. Yes, I’ve set the directory permissions to 777.
Plugin Author
DWUser
(@dwusercom)
Hi @pondertheweb,
I’m sorry you’re experiencing trouble. Hopefully @officialmagicpgcom will write back, as I’m not sure what the direct resolution was to this issue.
Sincerely,
Drew O’Neill
Hey guys,
Our PHP handler is SuPHP, so we ran a permissions check and fix to ensure permissions are proper.
After this was done, things seemed to work normally. I hope this helps.
Okay. It turned out to be a subfolder permission issue. All is well. Thanks you both for responding so quickly.
I’m hosting at WP-engine and they keep permissions locked down to ensure security. The plugin was working well until the last wp upgrade.
Is there any reason that 777 permissions are needed for the software to run? Isn’t that inherently insecure?
Is there a workaround to allow 775 permissions for the plugin to run?
Plugin Author
DWUser
(@dwusercom)
Hi,
It depends on what user on the server owns the wp-content/uploads/
folder. In the standard configuration, the apache
or nobody
user owns that folder. Regardless of who that user is, it must have write permissions on the folder and all subfolders. 776 permissions are sufficient and safer, but the important thing is that the write bit (2) is on.
Please let me know if you have any other questions.
Sincerely,
Drew O’Neill