Infinite loading on Save Photo or Edit Map

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author stevenellis

    (@stevenellis)

    10 years, 10 months ago

    Hi,

    I have uploaded a new version of the plugin – please could you install and see if this resolves your issue.

    Best,
    Steve

    Thread Starter matrim13

    (@matrim13)

    10 years, 10 months ago

    Unfortunately not. The upload works fine, and I can pin it to the map without a problem, but when I “save photo” it’s stuck loading.

    Thanks for working on it, though, hopefully for your plugin this is something on my end!

    cparide

    (@cparide)

    10 years, 2 months ago

    Hi,

    I’ve the same problem of matrim13

    can you please help me ?

    Plugin Author stevenellis

    (@stevenellis)

    10 years, 2 months ago

    Hi,

    Please could you check three things for me:

    1. That the GD extension for PHP is enabled on the server (see http://php.net/manual/en/book.image.php for details). Most normal installations of PHP should include this library.

    2. That the directory where it is trying to save the file is writeable i.e. not read-only. The directory is /wp-content/uploads/easy2map/images/pin_content/

    3. When the page is just stuck (i.e. not successfully uploading the image) – please check to see if there is a javascript error that is being raised (using CTRL+SHIFT+J in Chrome or firebug in FireFox).

    Many thanks,
    Steven

Viewing 4 replies - 1 through 4 (of 4 total)
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