Hi,
This is Joel from Chitika customer support. I’m sorry for the inconvenience. Could you send me the URL for your website and I’ll take a look into the issue.
Thanks!
Joel
Hi,
I have a solution for you! If you could send me an email to support@chitika.com I can then send you details on resolving the invisible ad issue. I can also provide you with an ad unit that is better optimized for your site!
Cheers!
Joel
Why can’t the solution be posted here so that it benefits all forum users?
Ok, sounds good. Specifically for cortexlinux, we’ll give him some code which is a 250×250 since the ad is too wide for the column on his site. We’ll also tell him to clear his cookies whenever his ads go “invisible”. Lastly, we’ll give him some special 1×1 help since he reached out to us.
For everyone using this widget, some general pointers are to:
1. Go with the 500×250 size (our best performer by far) and place it just below each blog post. If you absolutely need another size, just login to chitika.com and configure one to your liking.
2. Login to chitika.com and turn “on” the two Apps (Linx and Hover) which typically add 10-20% to a publisher’s revenue instantly. Here’s a how-to: http://info.chitika.com/activate-linx-view
3. I also suggest contacting our customer support team and asking them to take a look at your blog. It’s free!
Hope that helps.
Joel
After some updates of the plugin and my theme finally this issue is resolved 🙂
Hi I got the same problem too, my link is http://randualas.com
I follow he same steps but no luck, please help, You can send response to this question to [email address moderated – these forums do not provide support via email] or post here
@randualas: If you require assistance then, as per the Forum Welcome, please post your own topic.
I’m experiencing the same problem. Would you mind having a look at my site: http://goldeneramart-healthjunction.com/
Thanks
