Sendpress: Opt-in confirmation email not sent

  • Resolved rubyb

    (@rubyb)


    10 years, 12 months ago

    I successfully imported over 1,400 subscribers into our account. I don’t believe the Opt-in email was sent to those new addresses that are now listed as Active. Is there a way to verify if in fact that email was sent or if a subscriber confirmed they wanted to receive our communication?

    If the answer to the above is no, then I will go ahead and send out our quarterly newsletter to all. Is there any way that I can be certain the “Unsubscribe Instantly” feature is active and will in fact unsubscribe those who don’t wish to receive it?

    We are a non-profit who paid to have this site set up but they are no longer able to assist us and answer these questions. I am not a programmer by trade nor education. Thank you for your help!

    Send Double Op-In email clicked yes.

    Multi-site: No

    SITE_URL: http://justwinruby.org
    HOME_URL: http://justwinruby.org

    SP Version: 0.9.2
    WordPress Version: 3.5.1

    Platform: Apple
    Browser Name: Safari
    Browser Version: 5.1.7
    User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
    c OS X 10_6_8) AppleWebKit/534.5
    7.2 (KHTML, like Gecko) Version/
    5.1.7 Safari/534.57.2

    PHP Version: 5.2.17
    MySQL Version: 5.0.96-log
    Web Server Info: Apache

    PHP Memory Limit: 256M
    PHP Post Max Size: 33M

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: page
    Page On Front: Home #7
    Page For Posts: Home #7

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path:
    Use Cookies: On
    Use Only Cookies: Off

    UPLOAD_MAX_FILESIZE: 32MB
    POST_MAX_SIZE: 33MB
    WordPress Memory Limit: 40MB
    WP_DEBUG: Off
    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.

    ACTIVE PLUGINS:

    Akismet: 2.5.7
    Hello Dolly: 1.6
    Jetpack by WordPress.com: 2.2
    SendPress: Email Marketing and Newsletters: 0.9.2

    CURRENT THEME:

    Green Earth: 1.03

    http://wordpress.org/extend/plugins/sendpress/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jared Harbour

    (@jaredharbour)

    10 years, 12 months ago

    Hi Rubyb,

    The opt-in e-mail is only sent to new subscribers who sign up using the signup form. Imported users are assumed to be active. The unsubscribe link works so you should feel free to send your newsletter. If you have any further questions don’t hesitate to ask.

    Cheers, Jared

    Thread Starter rubyb

    (@rubyb)

    10 years, 12 months ago

    Thank you!

    A few more follow-up questions: We intend to send a quarterly newsletter out to our subscribers, it is just unclear to me exactly the best way to do that. I had assumed that when we posted a new newsletter on our justwinruby.org site that our subscribers would automatically receive a notice. Is that accurate? Or do I need to create an email within sendpress with the newsletter in the body and then email it to all of our subscribers?

    If emails are to be sent then it appears there are limits to how many I can send. of the 1,441 subscribers that I have will it be obvious which 1,000 of them were sent so that the following day I can easily select the remaining 441 to be generated?

    I have updated our newsletter this morning and it does not appear that a notification was sent.

    Thank you so much for your help. Sending this many emails is making me very nervous.

    Plugin Author Jared Harbour

    (@jaredharbour)

    10 years, 12 months ago

    We are working on a post notification feature that would notify subscribers to new posts on your blog, but for now you will need to create an e-mail within SendPress and send it to your subscribers.

    The number of e-mails that can be sent at any one time do depend on how you are sending them. For example, G-Mail allows you to send 500 e-mails a day. in your case sending through G-Mail your entire list would take 3 days to send (the first 500 would be sent the first day, and the following two days more would be queued up and sent).

    If sending all the e-mails at once makes you nervous, try sending a test e-mail using the Send Test E-mail feature.

    Jared

    Plugin Author itdoug

    (@itdoug)

    10 years, 12 months ago

    If your hosting provider allows you to send more than 1000 emails per day, you can increase the e-mail throttling limit so that it is higher than 1000 emails per day. You can change those sending limits under the SendPress settings tab and then select “sending account”.

    The Pro version also has some additional sending options included that will allow you to send through other services other than your hosting provider which do not impose e-mail sending limits. Some of those services are free up to a certain number of messages and others cost a little bit of money.

    Thread Starter rubyb

    (@rubyb)

    10 years, 12 months ago

    Thanks for everyone’s help. I was able to send all but 200 of my 1,441 emails. The last 200 appear to be stuck as my max attempts of 3 appear to be at their limit. Does that mean that the email addresses I have for all of these attempted are incorrect and have bounced? That appears unlikely as their subscriber ids are all consecutive between 1001 and 1200. Any thoughts on how I can resend to those 200? I have not reached my daily or hourly email limit.

    Last question – does the queue automatically send the emails in it once my hourly or daily limit is lifted? Yesterday it appeared that sometimes it did and sometimes it was necessary for me to hit the “send emails now” button.

    I will attempt to change my daily limit once this batch has all been successfully sent. I tried once before and I received an error message but I do not recall what the message said. If it happens again I will notify you.

    Thanks again!

    Plugin Author itdoug

    (@itdoug)

    10 years, 12 months ago

    Messages get sent by the cron as long as you get traffic to your site. If traffic is low then you should click send now.

    Are those messages still waiting to be sent?

Viewing 6 replies - 1 through 6 (of 6 total)
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