Support » Plugin: WooCommerce Video Product Tab » Looks great, but doesn't show on install?

  • Is it somehow possible that the plugin doesn’t show up in the Woocommerce product panel?

    I’m using a multisite install hosted by WPEngine who execute a fair bit of agressive caching, so maybe thats the problem. (I’m using Woocommerce 2.0.5)

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Sébastien Dumont

    (@sebd86)

    Have you made sure that you have activated the plugin ? I haven’t test the plugin on a multisite but I don’t think that is the problem.

    Thread Starter Rob Thijs

    (@rob-thijs)

    Yep, strange stuff. I will try to test it on a non-multisite install.

    Thread Starter Rob Thijs

    (@rob-thijs)

    On the non-multisite install it just works.

    When I activate the plugin on a regular, per-site basis (so not via network activate) I get the following message:

    “WooCommerce Video Product Tab requires WooCommerce to be activated in order to work. Please install and activate WooCommerce first.”

    Woocommerce is already installed and active, but network activated. So I think it’s a multisite issue. When I would activate Woocommerce on a per-site basis it would probably work, but unfortunately that’s not an option for me.

    Plugin Author Sébastien Dumont

    (@sebd86)

    I’m not sure WooCommerce actual supports a multisite wordpress setup yet. So that could be why it doesn’t think WooCommerce is activated. I will need to test this out my self when I can.

    Thread Starter Rob Thijs

    (@rob-thijs)

    Yeah, Woocommerce and multisite don’t always play nice together. It doesn’t matter, I’ll make it work in another way. Thanks for the plugin!

Viewing 5 replies - 1 through 5 (of 5 total)
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