Form Submissions Blank

  • Resolved Shadow212

    (@shadow212)


    11 years, 2 months ago

    So, I just noticed after I upgraded to the latest version that on one of my forms, my previous submissions are now all blank up until today’s date. On another, they’re blank up until January.

    I have deactivated and reactivated the plugin several times, but the previous form submissions are still blank. I thought updating to the latest version of WP would maybe help, but still nothing.

    Should I completely uninstall and reinstall the plugin to see if that works? Or would that exacerbate the problem more?

    http://wordpress.org/extend/plugins/ninja-forms/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Kevin Stover

    (@kstover)

    11 years, 2 months ago

    Were you upgrading from version 1.3.x to the newest version, or was it 2.0.x to the newest version?

    Thread Starter Shadow212

    (@shadow212)

    11 years, 2 months ago

    It was 2.0.X to the newest version. Now, I’m not sure if happened between the 1.3.X to the 2.0 update or between the latest updates. I didn’t think to check.

    Plugin Author Kevin Stover

    (@kstover)

    11 years, 2 months ago

    Can you get access to your WordPress MySQL table using something like phpMyAdmin? The submissions would probably need to be exported from there and fixed, then replaced.

    Thread Starter Shadow212

    (@shadow212)

    11 years, 2 months ago

    I was able to get to the appropriate table via phpMyAdmin and export the file as a CSV. I’m just not real sure what in the file I need to fix in order to push it back.

    Plugin Author Kevin Stover

    (@kstover)

    11 years, 2 months ago

    If the data isn’t sensitive, could you send me a copy of all the ninja forms tables as separate .sql output files? I’d need to see those before I could really tell what’s going on there.

    Thread Starter Shadow212

    (@shadow212)

    11 years, 2 months ago

    Sure. I’ll PM those to you. Anything will help!

    Plugin Author Kevin Stover

    (@kstover)

    11 years, 2 months ago

    You can email them if you like to: kevin [a t] wpninjas [d0t] com.

    Thread Starter Shadow212

    (@shadow212)

    11 years, 2 months ago

    Were you able to find anything?

    Plugin Author Kevin Stover

    (@kstover)

    11 years, 2 months ago

    I never received any login information. You can try re-sending them to my email.

    Thread Starter Shadow212

    (@shadow212)

    11 years, 2 months ago

    Kevin, I resent the files. Hopefully they came through this time.

    Plugin Author Kevin Stover

    (@kstover)

    11 years, 2 months ago

    Hey shadow, I haven’t gotten anything yet. Make sure that it’s to kevin{at}wpninjas{dot}net.

Viewing 11 replies - 1 through 11 (of 11 total)
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