Header image disappeared from site with Thesis theme.

culturedcanine
(@culturedcanine)

11 years, 2 months ago

I hope I picked the right WordPress version. I am not a programmer and got scared to make changes after I installed a plug-in and “broke” my site last summer. A programmer fixed it and I have not touched the site since!

I was shocked to discover last night that the header image is not showing in Firefox or IE. What could have happened? My host, Go Daddy, says it is not on their side.

Help?????

Mere dog trainer trying to make a living in webland.

http://www.theculturedcanine.com

Viewing 5 replies - 1 through 5 (of 5 total)

WPyogi
(@wpyogi)

11 years, 2 months ago

As you are using a commercial theme, please ask the developer for help: http://diythemes.com/

janicebennett
(@janicebennett)

11 years, 2 months ago

I see your site is in an old Thesis, which may be part of the problem. I do code sites using Thesis 1.8.5 and have just begun in Thesis 2 (but that still has some quirks yet to fine tune).

I may be able to walk you through getting your header image back on-line.

Thread Starter culturedcanine
(@culturedcanine)

11 years, 2 months ago

Hello Janice! Sorry I’ve been delayed in thanking you for your response. I would very much appreciate your help. How does this work best? Do we communicate here so others can benefit or do we communicate directly?

My site is hosted by GoDaddy.com. The image is on their server and I have a copy here if needed. The site is automatically backed up at regular intervals using a WordPress plugin (both the database and the content of the site.) Does that help this situation at all?

The Cultured Canine

Thank you.
Diane

sheilaong
(@sheilaong)

10 years, 10 months ago

Hi Diane,

Did you solve your problem?

I have the same problem as yours.

If you did find a solution, could you share it with me?

Thanks!

[continued at http://wordpress.org/support/topic/missing-header-in-thesis-theme-ver-18?replies=3 ]

Michael
(@alchymyth)

10 years, 10 months ago

@sheilaong

consider to contact diythemes as the developer of your theme for support;
http://codex.wordpress.org/Forum_Welcome#Commercial_Products

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Header image disappeared from site with Thesis theme.’ is closed to new replies.

Header image disappeared from site with Thesis theme.

Tags

Topics

Topics with no replies

Non-support topics

Resolved topics

Unresolved topics

All topics