CurlSSL is required – fix for "The user has canceled the authentication"

  • Resolved terrymason

    (@terrymason)


    11 years, 2 months ago

    I’ve finally solved the problem that I was having with all providers. When signing in I’d get the message:

    Authentification failed. The user has canceled the authentication or the provider refused the connection.

    What I found is that you need to have Curl SSL installed on your server.

    You can find out if CurlSSL is installed on your server by downloading this file and uploading it to your server, then calling the file from a web browser:
    Hybrid Auth requirements

    After installing this I’m able to successfully login to my site with facebook – CarBot

    http://wordpress.org/extend/plugins/wordpress-social-login/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter terrymason

    (@terrymason)

    11 years, 2 months ago

    As a followup – it would be great to have that contents of that requirements.php file built into the plugin requirements test.

    Plugin Author Miled

    (@miled)

    11 years, 2 months ago

    Thanks a lot terrymason!

    Thread Starter terrymason

    (@terrymason)

    11 years, 2 months ago

    No problem – This plugin really is amazing – thank you for all your hard work.

    I’ve found that on my site CarBot that no one signs up for an account via the traditional wordpress way – all signups are done via providers and this plugin. I owe all my registered users to you!

    tian gong

    (@babamama)

    11 years ago

    Hello Terrymason
    I faced same problem. I tried to do it with your instructions, but I can’t download following:
    Hybrid Auth requirements

    Would you like to tell me the way how to do it ?

    Thread Starter terrymason

    (@terrymason)

    11 years ago

    The file that I had linked to was only a script that would detect if Curl SSL is installed on your server. This is not needed any more, since Miled added this to the diagnostics.

    Just go (inside of the installed plugin) to components, then diagnostics, and run that. It will tell you if Curl SSL is installed.

    tian gong

    (@babamama)

    11 years ago

    Thanks.

    Mh Mehedi

    (@mhmehadi)

    10 years, 4 months ago

    I’ve curl SSL installed on my server but it makes same problem.
    Authentification failed. The user has canceled the authentication or the provider refused the connection.

    Check it out

Viewing 7 replies - 1 through 7 (of 7 total)
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